Ciala Resort Best Hotel in Kisumu Kenya
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1 room, 2 adults, 0 children
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Ciala Resort Best Hotel in Kisumu Kenya
No.3 of 4-Star Select Hotels in Kisumu
Daraja Mbili, Kisumu, Kenya
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Highlights
Excellent service
Free parking
Sparkling clean
Ideal location
Lots to doAmenities
Horse Riding
Spa
Fitness Room
ParkingFree
24-Hour Front Desk
Luggage Storage
Restaurant
Bicycle Rentals
All amenities
Property Description
With a stay at Ciala Resort Best Hotel in Kisumu Kenya in Kisumu, you'll be 1.5 mi (2.4 km) from Maragoli Hills and 8.6 mi (13.8 km) from Lake Victoria. This family-friendly resort is 13.3 mi (21.4 km) from Kisumu Impala Sanctuary and 13.9 mi (22.4 km) from Dunga Bay.
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9.0/10
Cleanliness9.1
Amenities9.1
Location8.8
Service9.1
All 22 reviews
Surroundings
Airport: Kisumu International Airport
(15.4 km)
Landmarks: Abindu Community Cultural Centre
(3.4 km)
Landmarks: Abindu Caves
(3.4 km)
Landmarks: Chulaimbo Anglican Church
(4.4 km)
Landmarks: Ojolla Catholic Church
(4.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Family Cabin
3 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
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4
Honeymoon Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
5
Executive Room
Bedroom 1:1 King bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Deluxe Room
2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Superior Single Room
2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
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Guest Reviews
9.0/10
Great
22 reviews
Verified Reviews- Cleanliness9.1
- Amenities9.1
- Location8.8
- Service9.1
Average for similar properties in Kisumu
Nothing but success
April 21, 2025
Excellent 👌🏾👌🏾👌🏾👌🏾👌🏾
One of the best hotels we have ever stayed in kisumu We will definitely come back! The whole complex is very clean, nice and quiet. The staff Super friendly and fulfills almost every wish.
Guest User
July 30, 2024
The hotel is top notch and located in a serene area. The rooms were so comfy. The food was great, and the bar by the pool side was extraordinary with some awesome music.
The waiters makes you feel special from the moment you enter the resort. They pick your luggage from you and escort you to the waiting area where your checkin is coordinated while you sipping some fresh juice.
Yvonne
April 20, 2025
It felt like I was right at home! This was an incredible experience. I can’t wait to bring my family back with me soon!
Marcy
February 27, 2025
Excellent Service
The service at Ciala is always top notch. This is my third time staying with them and they are always hospitable. Our TV was missing from our room, so check in was a bit delayed and they had to separate our beds which we had asked for before we arrived, but other than that, if you need a place to relax, it is great to wind down there.
Patrick
January 22, 2025
Property had hot water only in the mornings. If you want to take a shower in the afternoon or night it was only cold water. No robes in room. Breakfast is good but lunch and dinner meals need improving.
Stephen
December 2, 2024
Just a little off the main road. Arrange pick up earlier since cabs can take as long as 30 minutes. Excellent property!!! The gardening is out of this world
Christopher
August 18, 2024
Ciala is the best resort in Kisumu and the pricing is very affordable. We booked a couple rooms, since we had a big party. The staff was incredibly friendly. Security team was great.
The pool was nice. They had a kids area and plenty of area to run around. One neat thing they did was catch your own fish and the staff would cook it for you from a giant fish tank. Think of it like picking a lobster, but with a lake twist.
Very easy to recommend. Will gladly book again.
Julius
July 4, 2024
The property is well maintained and staff very friendly. I didn't like the fact that it took them more than 30 minutes to check us in but this disappointment was more than compensated by their juicy juices. The staff also were willing to go out of their way to carry our small bags, which was a bit vexing. They might have picked this habit from the expectation/attitude of some "waheshimiwa" guests.
Breakfast was pretty good.
We went in for lunch and it took more than one hour to get it ready. This was perplexing. However, the lunch turned out to be pretty good.
Overall, some of us are very conscious of time and I more than mentioned to the receptionist this. It will be nice if the management can take this into account. Everything else was pretty good.
JITESH
June 3, 2024
Overall good experience !!
Services & Amenities
Most popular business facilities
Horse Riding
Spa
Fitness Room
Parking
Free
24-Hour Front Desk
Luggage Storage
Restaurant
Bicycle Rentals
Meeting Room
Business Center
Children's Playground
Free
Wi-Fi in Public Areas
Free
Spa
Fitness Room
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Free
Transportation
Bicycle Rentals
Shuttle Bus Service
Additional charge
Business Services
Meeting Room
Business Center
Wedding Service
Coworking Spaces
Front Desk Services
24-Hour Front Desk
Lockers Available
Concierge Service
Front Desk Safe
Luggage Storage
Languages Spoken
English
Kiswahili
Food & Drink
Lobby Bar
Public Areas
Gift Shop
Picnic Area
Garden
Smoking Area
Water Purifier
Health & Wellness
Spa
Mountain Biking
Horse Riding
Fitness Room
Activities
Eco Tours
Cleaning Services
Clothes Dryer
Laundry Service (On-Site)
Facilities for Children
Children's Playground
Free
Children's Desktop Game/ Jigsaw Puzzle
Children's Toys
Accessibility
Pool Ramp Available
Stair-Free Property Entrance
Wheelchairs Available On-Site
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 10:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cots are not included in the total price. For details, please contact the hotel.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Paying at the hotel
Property Description
- Number of Rooms: 58
Phone:+254-705333555
With a stay at Ciala Resort Best Hotel in Kisumu Kenya in Kisumu, you'll be 1.5 mi (2.4 km) from Maragoli Hills and 8.6 mi (13.8 km) from Lake Victoria. This family-friendly resort is 13.3 mi (21.4 km) from Kisumu Impala Sanctuary and 13.9 mi (22.4 km) from Dunga Bay.
Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kisumu? This resort has 8611 square feet (800 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 58 air-conditioned rooms featuring Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kisumu? This resort has 8611 square feet (800 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 58 air-conditioned rooms featuring Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Frequently Asked Questions
What are the check-in and check-out times at Ciala Resort Best Hotel in Kisumu Kenya?
The check-in time at Ciala Resort Best Hotel in Kisumu Kenya is 14:00 and the check-out time is 10:00.What are the check-in and check-out times at Ciala Resort Best Hotel in Kisumu Kenya?
What amenities and services does Ciala Resort Best Hotel in Kisumu Kenya have?
Ciala Resort Best Hotel in Kisumu Kenya has the following amenities and services: Shuttle Bus Service.What amenities and services does Ciala Resort Best Hotel in Kisumu Kenya have?
Are pets allowed at Ciala Resort Best Hotel in Kisumu Kenya?
Unfortunately, pets are not allowed at Ciala Resort Best Hotel in Kisumu Kenya.Are pets allowed at Ciala Resort Best Hotel in Kisumu Kenya?
How much does it cost to stay at Ciala Resort Best Hotel in Kisumu Kenya?
Prices at Ciala Resort Best Hotel in Kisumu Kenya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Ciala Resort Best Hotel in Kisumu Kenya?
Which airport is closest to Ciala Resort Best Hotel in Kisumu Kenya?
Kisumu International Airport is the closest airport to Ciala Resort Best Hotel in Kisumu Kenya, and it is about 25 mins from hotel by car (15.4 km).Which airport is closest to Ciala Resort Best Hotel in Kisumu Kenya?
What is the cancellation policy for Ciala Resort Best Hotel in Kisumu Kenya?
The cancellation policy for Ciala Resort Best Hotel in Kisumu Kenya varies depending on the type of room and booking conditions.What is the cancellation policy for Ciala Resort Best Hotel in Kisumu Kenya?
About This Property
| Nearest Airport | Kisumu International Airport |
|---|---|
| Distance to Airport | 15.44KM |
| Average Price From | EUR271 |
| Hotel Star Rating | 4 |