Guest User
January 1, 2024
The hotel is very well located, with easy access to parks (especially Dianey) and outlets and the qualities stop there.
Out of a 13 night stay we only had room service twice. Twice I had to go to reception to ask for clean towels because the last room service was done they didn't even replace them.
Still regarding room service, it was limited to a quick sweep and making the bed, no deeper cleaning, not even to welcome new guests.
The TV didn't work even one day, there is no telephone in the room, and depending on where you stay, the walk to reception is a bit long.
The internet for the first 5 days was also horrible.
It needs to improve a lot.
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