1 Chome-1-40 Asahi, Kisarazu City, Chiba Prefecture, 292-0055, JapanView Hotel Details
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Grand Park Hotel Excel Kisarazu Guest Reviews
3.7/5
29 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.6
Service3.7
Cleanliness3.6
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All reviews(29)
Positive reviews(7)
Reviews with photos/video(1)
Negative reviews(2)
Cristle
Twin Room Non smoking
Stayed in Jun 2024
Couples
3 review
2.7/5
Posted on Jul 7, 2024
The rooms are small
Guest User
Twin Room Non smoking
Stayed in Dec 2023
Family
1 review
4.0/5
Very Good
Posted on Jan 2, 2024
The hotel was flexible in accommodating our sudden request for meals for our children, and we had a comfortable stay.
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Xun
Standard Semi Double Room
Stayed in Feb 2024
Couples
4 review
3.2/5
Posted on Feb 29, 2024
Although I booked a non-smoking room, I ended up in a smoking room.
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Guest User
Twin Room
Stayed in May 2023
Family
1 review
3.0/5
Posted on May 7, 2023
Even though it was Golden Week, I was able to stay at a low price and the necessary amenities were provided, so it was nice.
The bathroom was the same as the toilet, so it was a little small, but I think it's acceptable for this price. It wasn't far from the station.
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Guest User
Twin Room Non smoking
Stayed in Apr 2023
Family
1 review
4.2/5
Very Good
Posted on Apr 3, 2023
They also responded well on short notice.
I'm glad that the children's amenity set was good because they were happy with it.
The breakfast menu had many options and was delicious.
I felt the humidity when I entered the door. When I rented the toilet on the first floor, the ventilation fan was blowing the air backwards. The ventilation fan in the unit bath in the room also had backflow. Wind was coming out of the ventilation fan. When I looked at the window at night, there was condensation. I opened the window, but the condensation was dripping. I turned off the ventilation fan and turned on the air conditioner, but the condensation did not disappear until morning. Thanks to you, I'm not getting enough sleep. I told the cleaner that the air was flowing backwards. They lied and said, ``It's cold these days and the building is old (there's condensation)''. I was asked if I could go into the room, and although I had no obligation to do so, I showed it to them and explained to them, but nothing came of it. She was a mean old lady. When I told the front desk, they didn't really listen to me since I had already checked in, and they just kept staring at people's faces (I didn't know what they were looking at, but just being looked at made me feel dirty). Even though I'm saying, ``Speak up,'' they don't understand. stupid. You can work in a place where there is a lot of condensation. can't believe it. At breakfast, there was a noisy lady who hurried the customers, saying things like, ``We have until 9 o'clock,'' and when all the customers had passed, she said, ``It's 9 o'clock, so I'm going to turn down the table,'' and she hurriedly turned down the table. Last entry for breakfast was 9am and closing time was 9:30, so why rush? When I asked her, she said, ``There's a lot to clean up and stuff like that.'' I saw it later, but it was to ensure that the employees also eat. It's mean. I guess that's what you always do. I only think about myself. They don't understand the customer's position. There are just people who do things that are hated. I'm not convinced. This is the worst place.