Nightel Hotel

It’s a shame the hotel doesn’t do twin rooms. The space taken up by the ginormous cupboard in such little rooms seems excessive. The bathrooms especially are dated but all in all ok for price. Alan who booked us into our room was super lovely and helpful.

Absolutely disgusting, lots of bugs in the bed clearly the bedding had not been washed or changed in a long time, we asked for a refund as we refused to stay here in the absolute filth and have been refused. Trip.com have not helped with the refund only offered trip coins. DO NOT STAY HERE.

I booked this hotel as it was close to work I was in the area for and booked it without looking at reviews. The first few concerned me as detailed ***** left in drawers and the lack of cleanliness. Upon arrival the reception door was locked but a quick phonecall and the door was opened. The reception area was clean and smelt fine, the room was on the ground floor not too far from reception. The room was clean as was the bedding, a slight smell coming from the toilet area but nothing over bearing. Would stay again. This is a very basic hotel so don’t think cos you spend £40 you are going to get the ritz cos you won’t. For a cheap nights sleep it’s fine.

When I went hotel was locked with no one in reception. Had to go to next Hilton hotel to get someone to sort my checkin. That guys was so tired he told he was working from last night and no one to cover him. No parking for hotel. 10 pounds for 24 hrs, which is not even written down while booking anywhere. Room was shabby, smells moisture stuck in for long time. I was even having breathing difficulties in the night. I just wanted to escape from there in the morning. I payed 52 and 10 pounds for this crap and will never return back.

Very good hotel could do with a bit of a refresh and clean here and their but the service provided is excellent we need another security door and we need security guards on site 24/7 we also need communal computers and more bins in the communal area but this hotel provides a lot of lovely facilities certainly needs more touch ups and decorating here and their and more involvement with the residents in the community as it can get a bit boring living in here but feel this hotel really cares about its customers and hope it listens to what the customer wants and I think computers in the communal area will complete it the second communal room needs a Nintendo console in it to complete it and having a gym and hotub would complete this hotel I think having a garden of cacti and succulents would make it look brighter theirs certainly a lot of room for improvement but it's a really lovely place to stay I hope my feedback can improve the hotel