Kirkby Stephen Hostel

Myself and a group of 15 friends who are all kayaker stayed at the Kirkby Stephen Hostel weekend 3rd to 5th October. We have an annual trip and have never stayed here as a group before. It's fair to say everyone enjoyed the weekend at the hostel. Our host, Denise, was great making everybody feel welcome. The hostel facilities are just what we expected and didn't disappoint. We will be back next year, I can't give a better endorsement! Thanks Denise

Stayed here for one night after hiking. A great location in the centre of Kirkby. Facilities were good and the place was welcoming. It used to be a church so it was an interesting place to stay and the common room was in the main church building. I would stay again

A lovely bunkhouse to sit out storm Floris and let our tents and gear dry out. Comfortable bunks, clean showers and really pleasant communal space in the old church. Denise, the owner was very friendly and the place had a very relaxed vibe. Would recommend.

The hostel provided a really warm welcome . Clean tidy and is well served by very friendly staff. Great value interesting building great location in the town. Good recommendations for local eateries and other shopping needs and places to visit.

Hostel was not staffed 24/7. Arrived at 18.30 to locked door with instructions pinned to door on how to gain access; same for second night. No breakfast was available on either day.

We booked the hostel through *********** as a 4-person shared room with en-suite facilities. The arrangements for getting in were good without any issues, however, when we arrived the rooms en suite were partially complete. The bathroom floor appeared to have the floor covering removed with the remanence of the contact adhesive still on the wooden floor. The shower was without a shower curtain and the area was without a door so that the en-suite could not be used while other party members were present. I contacted the Hostel to politely ask if there could be a reduction in the fees as it was advertised as an en-suite when it obviously cannot be used. I didn’t receive any response so took this up with *********** who replied saying that the hostel would not review the cost as they feel that it was an appropriate amount for 1 night (£170.00). Sadly, we will not use the hostel again, but we advise any bookers to check that the rooms are as advertised and not amid refurbishment.