Guest User
November 5, 2022
It's not a hotel, but the woman's telephone response is very poor. I couldn't get much time off, so I finally decided to try lunchtime kaiseki in November, so I called the website and saw that reservations were accepted until 5pm the day before. However, some desired dates are all unavailable. Well, it can't be helped, but the receptionist's response was shockingly bad. ``Even when I was asked if there were any lunch vacancies during the fall foliage season, everyone made their reservations early! Why is it not possible on weekdays?'' I was kept mumbling sarcastically and was put on hold while I was talking to another employee. Replaced. It's already a mess. It's really unpleasant and people like this shouldn't be involved in the hotel business.
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