Guest User
April 6, 2024
I don't want to give this place even one star, and I won't be returning. I chose this place because I was attracted by the attractive photos I saw online. However, when I actually visited, I was faced with a situation that was far from what I expected. It is an old house in the city, and it gives an old impression. The rooms seem to have been renovated, but they are not luxurious. I had a strong image of a luxury inn, so I was very disappointed by the gap with reality. The inn is located in the center of Kirishima City, not in the Kirishima Onsen area. The unpleasant smell that permeated the entire facility made my stay even more unpleasant. I was surprised when I passed the toilet in the middle of the hallway from the lobby to the guest rooms because it smelled like a toilet. When I entered the women's bathroom, there was a constant smell reminiscent of a hospital intensive care unit or a dirty toilet. The guest rooms were visibly dusty and clearly not well cleaned. I wonder if they cut corners on ventilation and vacuuming when cleaning. The clothes of the male staff serving the food smelled of sweat, which made me question the hygiene management of this inn. The fact that the sauna is not available in the morning and the hair dryers provided are low-quality Saronia products also show that this inn places great importance on cost cutting. This is not a luxury inn. In my honest opinion, the service and facilities of this inn do not match the price paid. I strongly advise other guests to think carefully before choosing this inn. There are many luxury and affordable inns in Kirishima Onsen, so I recommend choosing other inns.
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