Best Hotels in Kinver, United Kingdom

There were 8 of us. 5 adults and 3 children. We had a family room and 2 other rooms. It was only 10 minutes from the family party we were going to. The hotel had an event booked, with music. They did warn us in advance, and the music did go off at midnight as promised. Unfortunately the design of the hotel is that the family rooms are the closest to the function room. We went into the bar for food (nearly 3 hours in the car). The bar manager rearranged tables and furniture to accommodate us all together, nothing was too much trouble. Above and beyond. Totally understanding of hungry 1 and 5 year old, whilst not misbehaving, were loud. The gluten free option one of our party chose was not available, so they accommodated with another meal, and didn't charge the extra. Other staff were also great, offering to help on the corridor etc. Next time we visit family, this will be the first choice. The rooms were spacious, clean and had everything we needed. Only wish we had had the time to visit the spa.

Excellent stay as always, very friendly staff. problem with first room got upgraded to a bigger room. David was very helful with anything that i needed he was there to help👍🏻 cannot fault my stays here

We stayed here last night and I wasn’t impressed at all . Firstly we had phoned up to ask for a room with a bath , as I have fibromyalgia and we never stay anywhere without a bath as it helps me go to sleep easier . We was promised our room had one . When we arrived we realised our room had no bath . Asking to be swapped to a room that had one at reception, we was told the hotel was completely full , they had no staff to change the room and so we had to stay in the room we had been given . Down stairs in the reception area and bar is quite modern and nice . Our bedroom was we equipped with a fridge , kettle and iron board , but the decor was very dated … a room that looked to have been attempted to have been modernised on a low budget . Wood chip type walls were still a feature and the toilet , which was a separate room , was grubby and looked unclean . The room also smelt of cat wee , I have no idea why , but it did . The bar was extremely short staffed and we felt very sorry for the one bar staff that was rushed off his feet . We couldn’t even have a coffee before we’d went to our room , totally understandable from the bar staffs point as he was so busy he’d turned the machine off , but from a hotels point if view it was poor … you desperately need more staff to accommodate the large hotel you have . Not having a bath left me with a restless night , with little sleep . The breakfast was good though , definitely a plus point . I didn’t like that there was signs asking if you’d paid your parking as hotel staff wouldn’t inform you of the charges what happens to those who can’t read ? A nice £100 fine is what they’ll probably get … come on novoetel , you need to tell and warn your guests , you have that responsibility to look after them . This hotel is not very friendly for people with conditions , All in all I don’t think we’ll be staying in a novoetel anytime soon , it wasn’t the best .

The stay at Bromsgrove Hotel & Spar was a nice stay, receptionist was nice. The room was clean, big and comfortable had a nice tv and everything you need in the room. Only advice I would give to this hotel is prepare cups instead of paper ones. Apart from that everything was perfect. I would stay again.

Great value for money. Very clean in all aspects of the hotel. Staff are very friendly, the ones encountered. Cherie, I think if correct and nikki. Walk just across the road along the canal to town and also a park at the back of the hotel. The pub in the car park is also very nice. Seating aera out the back, looking over the canal. Very nice indeed. I will definitely stay here again if in the area. I

Lovely stay at hotel, very quirky..would recommend

Do yourself a favour an spend another 40 quid an stay at far better options close by. This is far from any Ramada I’ve ever stayed at. Firstly the room stunk of stale smoke, smoking burns all over furniture, looked like a hostel. I asked to be changed rooms, which they are clearly use to as never questioned it, next room was a slight improvement. The cleanliness would not be suitable for an animal it was vile we didn’t use the shower as you would be scared to catch something. All the furniture is old, rotten, ruined, the bed was cheap mattress, I dare look under the sheets. The bathroom chrome has mildew everywhere. This was not the worse part, couldn’t get to sleep as the noise from banging doors, cars, was going on all night. Then about 3am a party of drunks continued to party very loudly disturbing guests till about 6, till a fight broke out between rooms, then the fire alarm went off, just don’t bother with this place it’s clearly used for people to do what they like, ****, crack an to know what else . It had a very unsafe feeling to it an they have the nerve to have the reception looking classy with a chandelier yet the rest of the place is the pits!

We booked a private function room afternoon tea for my friends Baby Shower and from start to finish the staff were friendly, helpful, organised and nothing was too much trouble. Sabrina was great with helping to organise the day, with great communication throughout, I had to make a few last minute changes but again nothing was too much trouble. On the day the mommy to be was running late, we requested to move the afternoon tea back by 30 mins and this was done no questions asked, Lynn was the staff member on duty for the afternoon tea and she was fab and couldn't have done more for us of she'd tried. Honestly couldn't have asked for a better afternoon, thank you to everyone at the mount.

The instructions for how to get in were clear, the communication with the accomodation was also prompt and helpful. The room itself was really smart and tidy. Clean facilities, felt safe and secure and also a great central location. Would definitely stay again.

Very nice hotel, clean and tidy, breakfast is not bad