Premier Inn Hull City Centre

Staff member grant was amazing he made the stay more fun and he will be the reason we return. He had us all laughing so much and made ita special evening for my friends last part of their honeymoon

Beds very comfortable, Pillows could have been alot softer. Clean friendly hotel great parking onsite. Rooms very clean , use premier inn alot. They need to do like a loyalty card for people who use Premier inn alot, a little discount would be also nice. So close to the town centre all the shops so no taxis needed. xx

Checked in to the room, and went in to the bathroom. The toilet was up and as I approached I noticed the water was golden yellow with urine. Obviously unhappy I went to flush, before noticing a giant turd. I returned to reception to complain, and was given a key to a new room - no real apology, no help to move, no explanation. If the toilet seat had been down I would have assumed it was an oversight, however as the seat was up, either the cleaner didn't clean the bathroom, or they were the culprit. #bigturd

Great Hull hospitality, staff that clearly take pride in their hotel. I had a one night business stop over and really pleased with the staff here, sorted me out with a cold pint, a quiet space for a zoom meeting and when I missed the kitchen closing, arranged for a food delivery. Really appreciated the effort put in here and a lovely view of the North Sea to boot.

What can I say, Grant and the team at Hull City Premier Inn were excellent! I had emailed Grant and explained it was my husband's birthday and it had been a long time since we had, had a night away. He emailed straight back and explained he would make it special for us and he delivered massively. In today's world customer service and making people feel special is extremely lacking but definitely not at Premier in Hull City Centre. We are already looking at when we can come back. From the friendly and welcoming arrival, to a fabulous surprise in our gorgeous room and the lovely well presented and tasty breakfast we could not fault a thing. Really easy to find, plenty of parking at £7 for 24 hours, walk over the bridge and you're in the city centre. Perfect location. Thank you all for a lovely stay! Carly & Ant xx

We stayed at this hotel for the weekend and its definitely one of the best premier inns we've stayed at mostly because of a worker called Grant who was more than helpful and amazing with our kids and was especially accommodating with our autistic son, who at times can be challenging, nothing was a challenge or bother for grant!