Dukes Head Hotel Reviews

The staff were extremely helpful & the room was very clean. The room was a little on the small side for a double room. It was difficult to get out of bed on one side. I wasn’t aware there was a £10 charge for the car park but I would recommend this hotel.

Was a very nice hotel. Everything we needed as a family of 3 except we were in room 100 and it was right next to the lift. Every time the loft moved and the doors opened you could hear everything.. it was all evening and from very early in the morning. We had to sleep with the TV on to drown out the continuing sound.

very nice place to stay. Staff were excellent.

Very warm welcome, the gentleman on the desk has great customer service. Cosy double room was amazing. Plenty of space. Was a strong smell coming from the sink after everytime it was used. Toilet seat was wonky and held on at top with 2 screws. These were our only downfall

Very friendly hotel and great value for money. Cosy double room was very well equipped with a very good bed

We had a lovely stay at the Dukes Head, all staff extremely helpful and friendly from minute we checked in, to bar staff, waitress at dinner, all was excellent.

This was an OK Hotel, nothing special for the price paid. The Location was superb!! and right across the road from the Corn Exchange. The Hotel, as a façade, is impressive with lots of lovely old sitting areas and a great bar. Breakfast was a little disappointing to be honest and very limited cooked options: Full English ...for a Hotel of this rating we would have expected more choice. No in-room safes. The Team here are maybe it's best Asset..

Lovely hotel but the room overlooked the beer garden of a pub and so was noisy late into the night.

The reception staff were very helpful and friendly- moved us to a different room to avoid some steep stairs and gave directions on how to get to places. Breakfast was good especially if booked with room giving good value. Also offers on dining and car parking during March a plus.

Unfortunately our room, 114 was very damp. It had a terrible smell as soon as you walked in. The shower worked well but the water didn't run away and was overflowing. This is obviously a common problem in this room as the wall of the ensuite has been patched up and shows serious water damage in the bedroom. Also the sink never emptied either. This shows really poor maintenance of the property. The staff that we spoke to were lovely, the location is brilliant for the town and local amenities. Doubt we'd stay here again though as the room was so bad. 114 should not be used again until the plumbing and damp has been properly rectified. A manger was supposed to call us and discuss the issue, but we have heard nothing.

The Dukes Head has always been the main hotel in the town (I grew up in Kings Lynn) and I was looking forward to the stay. Whilst the diwnstairs public areas were lovely the second floor was very tired and to be.honest a real disappointment. The room was clean although there were stains on the throw on the bed but the furniture has laminate missing in several areas and you could see the chipboard underneath. The tv didnt work although this was rectified The shower drained very slowly and I had to turn the shower off midway through and wait 3 or 4 minutes to prevent flooding the bathroom. We were offered a different room but as we were heading out to meet family for a meal we decided to stay The hotel were aware of the drainage issues so I am not sure why they.put us in there when there were obviously other rooms available.

Very convenient to explore Kings Lynn on foot. The only thing the hotel need to improve on are the lights in the room. They are very dim and the room look quite gloomy.

Very noisy room. Water in the shower not hot enough. Absolutely terrible communication.

Lovely central hotel. Reception staff very friendly and helpful. Bonus to have free parking. Room clean and bed very comfy. Hotel has nice chill out seating rooms. Only down was TV wouldnt work but didnt detract from our visit