The Retreat
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kigali

The Retreat

No 5, KN 29 St, Kigali, Rwanda
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With a stay at The Retreat, you'll be centrally located in Kigali, within a 10-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 1.5 mi (2.4 km) from Ntarama Church and 2.6 mi (4.1 km) from Club Rafiki.Show More
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Highlights
Airport pick-up available
Delicious breakfast
Ideal location
Free parking
Top local pick
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Amenities
Golf Course
Outdoor swimming pool
Horse Riding
Hiking
Sauna
Spa
Massage Room
Fitness Room
All Amenities
Property Description
With a stay at The Retreat, you'll be centrally located in Kigali, within a 10-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 1.5 mi (2.4 km) from Ntarama Church and 2.6 mi (4.1 km) from Club Rafiki.
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4.7/5
Amazing
Cleanliness4.7
Amenities4.7
Location4.7
Service4.7
All 41 Reviews
Surroundings
Airport: Kigali International Airport
(10.4 km)
Landmarks: Presbyterian Church of Rwanda
(320m)
Landmarks: Centre Saint-Paul
(370m)
Landmarks: Gorilla Statue
(470m)
Landmarks: Saint Gabriel Garden Kigali
(500m)
Landmarks: Ipfundo Art Gallery
(500m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room
7

Deluxe Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Luxury Room
13

Luxury Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Superior Room
8

Superior Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability

Guest Reviews

4.7/5
Amazing
41 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.7
  • Location4.7
  • Service4.7
Average for similar properties in Kigali
Most Mentioned
AI Summary
Centrally located with modern rooms and dining options, the accommodation offers exceptional service, cleanliness, and amenities. Guests enjoy spacious, well-appointed rooms and delicious breakfast options.
k‍e‍n‍1‍c‍e
November 25, 2024
This is one of the best hotels in all of Kigali. It's a boutique hotel with special charm, wonderful service, beautiful design, and amazing staff. We only stayed one night, but enjoyed every moment of it. Here are our hot tips: Get a room with the outdoor shower. The massage was one of the best we have ever had (she is an artist of deep tissue). The restaurant is where guests from other hotels come because the food is that good.
A‍n‍d‍r‍e‍i‍ ‍C
November 22, 2024
Excelent hotel, excelent staff, great food, great selections of wine. Is more a resort in the city of Kigali, was a great experience. We had villa no 6, pool vila, 125sqm, exceptional. Would like to mention from Staff Happines and Prince. Thank you.
k‍a‍h‍e‍r‍o
August 31, 2024
Absolute luxury. We have never felt so relaxed. We all got 1 hour messages which were the best we ever had. Wonderful staff available to answer any questions and make sure we feel at home. So clean. Great food and drinks. They made everything easy from check in to check out. We cannot wait to come back.
N‍a‍w‍l‍i‍n‍s‍N‍e‍w‍Y‍a‍w‍k
August 14, 2024
This is one of my favorite places I’ve ever stayed! Beautiful property, amazing food, fun activities, gorgeous rooms and the most incredible, friendly staff. Everyone is always smiling and looks thrilled to be a part of the team. We did not want to leave! There is a nice gym, saltwater pool and expert masseuses. There are lots of thoughtful touches like local fruit and a top notch espresso maker in the room. If you go, don’t miss the activities! We did a market visit, city walk, cocktail class, banana wine making, and cooking class. It was a great opportunity to learn about local culture and history with local people. I can’t wait to go back!
C‍H‍A‍R‍L‍E‍S‍ ‍H
August 10, 2024
Excellent welcome and a great start to any trip to Rwanda. Boutique feel but high end, attentive staff and great food. For those wanting to use the gym it has everything and a wonderful complementary massage for your start. King Charles and Queen Camilla stayed here on 2022… so it says it all.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 1, 2025
We stayed here for two nights before heading up to Volcanoes National Park to go Gorilla trekking. We had a terrific stay. The room was very comfortable and very clean and the staff was lovely. Very friendly and very hospitable. They have a nice bar and a good breakfast. Nina the hotel manager was terrific and Janet, one of the massage therapists, was wonderful. I had one of the best massages ever. The retreat was a great place to stay and I highly recommend when visiting Kigali.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 1, 2025
We had a lovely stay, the staff are attentive and nothing is too much trouble. The facilities and restaurant ( heaven ) were great - the retreat restaurant was ok and had a more African style menu but the food and ambience are nowhere near as nice as Heaven. Only downside was that we were in a Villa that had a plunge pool and outside shower but recent and ongoing construction of a multi storey building directly behind meant that despite the hotels obvious recently added screens we were overlooked in particular in the shower by numerous workmen between 9am and 5.30 pm and at other times by the sites security staff. In addition to banging, shouting and machinery noise which was quite intrusive particularly in the early mornings. The staff offered to move us and were clearly aware of and also unhappy about this adjoining disturbance/intrusion for their guests. The building is far off completion so I suspect there are many more months of this to come. I would not advise against staying here and personally would do so again however I would ensure that our room was not one of those affected.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 29, 2025
I just had THE BEST massage from Jeanette in the spa. Wow!! I’ve had many all around the world and this one stood out. If you want to get rid of tight muscles, look not further. Great hotel and wonderful staff! Both restaurants were great. Try the banana beer too! Thank you for a lovely time.

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 08:30–23:00
Check-out: 08:30–19:30

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash
Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.

Property Description

  • Opened: 2017
  • Number of Rooms: 20
With a stay at The Retreat, you'll be centrally located in Kigali, within a 10-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 1.5 mi (2.4 km) from Ntarama Church and 2.6 mi (4.1 km) from Club Rafiki.

Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Enjoy international cuisine at Fusion Restaurant, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. A complimentary cooked-to-order breakfast is served daily from 7 AM to 10 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Kigali? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Treat yourself to a stay in one of the 11 individually decorated guestrooms, featuring private pools and LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Frequently Asked Questions

What are the check-in and check-out times at The Retreat?

The check-in time at The Retreat is 08:30-23:00 and the check-out time is 19:30.

Does The Retreat have a swimming pool?

Yes, The Retreat has a pool.

Are pets allowed at The Retreat?

Unfortunately, pets are not allowed at The Retreat.

How much does it cost to stay at The Retreat?

Prices at The Retreat are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to The Retreat?

Kigali International Airport is the closest airport to The Retreat, and it is about 19 mins from hotel by car (10.4 km).

What is the cancellation policy for The Retreat?

The cancellation policy for The Retreat varies depending on the type of room and booking conditions.

About This Property

Nearest AirportKigali International Airport
Distance to Airport10.37KM
Average Price FromTHB28252
Hotel Star Rating5