Theoxenia House Hotel

Theoxenia House Hotel Reviews

Theoxenia House Hotel

42 Charilaou Trikoupi Str. & Pentelis, Kifissia, 145 62, GreeceView Hotel Details
Theoxenia House Hotel
Theoxenia House HotelTheoxenia House HotelTheoxenia House Hotel
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Theoxenia House Hotel Guest Reviews

4/5
Very Good
32 review
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(32)
Positive reviews(7)
Negative reviews(3)
ABDULLAH-MIRANY
Suite Theoxenia House Deluxe Suite-Capacity 1
Stayed in Jul 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Very good
yph1975
Top-Floor Design Suite
Stayed in Jun 2024
Family
3 review
3.0/5
Posted on Jul 4, 2024
The room is quite big, others are so-so
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Guest User
Stayed in Nov 2024
Other
1.0/5
Posted on Dec 6, 2024
If I could give zero stars, I would. This was the worst hotel experience we’ve ever had. We booked well in advance, and the hotel confirmed everything without issue. After traveling from another country, we arrived expecting a smooth process, but it was anything but. At check-in, we were repeatedly interrupted every five minutes to sign different documents, which was already frustrating. Despite accepting payment with a different card during the booking process, three hours after check-in, the staff demanded a picture of the cardholder, claiming they made a mistake on their end. This was their error, yet we were left dealing with the consequences. To make matters worse, the rooms were dirty, the service was horrendous, and the staff showed no willingness to help. We ultimately had no choice but to search for another hotel at the last minute. The entire experience was completely unacceptable. Avoid this place at all costs—it’s the worst hotel experience imaginable.
Guest User
Stayed in Mar 2024
Other
1.0/5
Posted on Apr 26, 2024
Terrible hotel, a mistake was made during the reservation because my mom is not very good with English, I call them to sort it out and they were not understanding or helpful at all. Very disappointed and of course I do not recommend staying there.
Guest User
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Aug 26, 2023
The suite was very spacious, it's close to the swanky kifisia shopping street with nice cafes. We didn't use the pool but it looked great. Very quiet area of Athens. We recommend using public transport to get to central Athens.
Guest User
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Aug 12, 2023
Great location next to lovely park with good restaurants and cocktail bars . free and easy parking. We had a basement suite which was spacious and clean. Staff were polite . We didn’t use the pool but it looked nice and breakfast was varied. Overall very good value and perfect for a night or two
Guest User
Stayed in Jun 2023
Other
2.0/5
Posted on Jul 26, 2023
I booked two rooms for my daughter and 4 of her friends who were visiting from the US. The hotel advertisements are deceiving. They show pictures from “Theoxenia Palace” which is part of the same hotel and is much nicer but they book you at a small hotel two blocks away with no amenities and drab rooms. The “triple” room was advertised as having three beds but it has a double plus a cot they they add to the room. There was no customer service, no help with luggage, no easy drop off/pickup (you need to stop in the middle of the street and Block traffic) and the lobby and rooms smelled of smoke. This was a bait and switch. Not recommended.
Guest User
Stayed in Dec 2022
Couples
3.0/5
Posted on Jan 31, 2023
The room is large and comfortable but they not have blankets or comforter!! We asked for one and we were given another bed quilt. Believe it or not! There were also small maintenance issues like a slow drain in the tub, The breakfast is in the main hotel that is two blocks away.
Guest User
Stayed in Dec 2023
Family
5.0/5
Outstanding
Posted on Jan 17, 2024
I came from Patras for 3 days in Athens. I chose this hotel on the recommendation of a close friend. I was completely satisfied with both the service and the facilities. The spa is very relaxing and rejuvenating and the prices in relation to what it offers you are absolutely reasonable and appropriate. They really provide you with everything.
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Guest User
Stayed in Dec 2022
Business travelers
4.0/5
Very Good
Posted on Jan 31, 2023
I stayed 3 nights with my family (3 people). The room was very spacious, pleasant and nice, with nice decoration. It had 2 toilets (the large one with a bathroom and sink, the small one with only a sink). Very good furniture, classic desk, sofa, armchair, table. Easy street parking, but if needed, there is underground parking available. Breakfast quite good, offered at the main hotel, which is two hundred meters away. For whatever the customer needs (food, drink, etc.), he can order it at the reception and it will be brought to him (probably from the main hotel). The hotel is very close to the center of Kifissia. Something that needs to be improved is cleanliness. Stains on the fabric of the sofa and its cushions and stains on the walls and bathroom knobs when the room was picked up (which were easily cleaned by us, so no proper cleaning was done) are not consistent with the standard of such a good hotel. Reception staff very professional and courteous
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