Hotels near House of Mercy Khon Kaen in Khon Kaen

The room is clean. It's very big and wide, but the sound of the pub is so loud that until 3 a.m. I still couldn't sleep. Even though we're on the 7th floor.

Great place to stay for a short-term trip in Khon Kaen. Near different street food places. A lot of stray dogs nearby but they aren’t dangerous. Is 10-15 minutes away from central plaza.

This hotel is good location to access any place in Khon Kaen. In the night, It was so noisy due to big sound from nearby bar. But it is no problem for me. The room is clean, but some equipment in the room were broken. And also, the building is old. Compared to the price, it is in the unavoidable range. Staff was very kind for me. If I will trip alone like this time, I may choice this hotel again.

รู้สึกไม่ประทับใจในการบริการอย่างมากของพนักงาน... กำลังอาบน้ำ น้ำไม่ไหล แชมพูยาสระผมเต็มตัว ในห้องพักไม่มีโทรศัพท์ต้องออกมาโทรษัพท์ที่ ทางเดินฟอร์ หาพนักงานโอเปอเรเตอร์แจ้งว่าน้ำไม่ไหลพนักงานถามว่า พักตึกB หรือเปล่าค่ะ คือเราไม่รู้หรอกว่าเรานอนตึกไหนบอกไปว่าอยู่ห้อง309ค่ะ พนักงานแจ้งว่ามีน้ำห้องอื่นไม่ไหลเช่นกัน เดี่ยวรอช่างขึ้นไปแก้ไขนะค่ะ แล้วก็เงียบไปนาน จนต้องไปขออาบน้ำห้องแม่ 310 น้ำไหลปกติ และเช็คเอ้าท์ แจ้งพนักงานว่าพี่รอน้ำนานมากจนต้องไปอาบน้ำห้องคุณแม่ที่จริงถ้ามีบางห้องที่น้ำไหลหรือมีทางแก้ปัญหาอะไรควรแสดงให้ลูกค้ารับรู้ถึงการขออภัย ในฐานะพนักงานของโรงแรม พนักงานสวนกลับเพื่อพยายามอธิบายและเงียบไปไม่มีแม้แต่คำว่าขออภัยหรือขอโทษจนกระทั้งเช็คเอ้าท์ ****สาระสำคัญของเรื่องนี้คืออะไร ขออนุญาตแชร์ความคิดในฐานะที่ตนเองก็ทำงานบริการเช่นกัน คือการสื่อสารในการบริการ ทั้งน้ำเสียง สีหน้า คำพูด การแสดงออกทางกริยา ต่อลูกค้า งานบริการเป็นสิ่งที่สำคัญ พนักงานบริการควรได้รับการฝึกอบรมให้มีทักษะการให้บริการ ความผิดพลาดเกิดขึ้นได้ แต่สิ่งสำคัญคือคุณจะแสดงออกอย่างไรให้ลูกค้่ารู้สึกว่าคุณกำลังใส่ใจลูกค้า ในความบกพร่องของโรงแรมและเป็นตัวแทนของโรงแรมเพื่อรักษาภาพลักษณ์

Really modern and well appointed hotel. Probably the most modern in Khon Kaen. Restaurants are decent and not overly priced like other hotels in the area. I stay here because it’s new and there is probably the best gym in the city a 2 min walk from there called Mega Gym. The only issue I had was for a super modern hotel the rooms have old flat screens that are not HDMI compatible. Very strange to be honest as the older hotels in Khon Kaen all have smart TVs. This actually caused me to move during my 2 week stay in the city. Besides that very nice hotel and great staff.

After a grand opening, I wanted to take a few days to relax before heading home. The room is amazing, and the food is incredible (I recommend Italian food). I look forward to returning. On the 28th floor, the highlight is a glass bridge that is 105 meters long. Enjoy the romantic evening atmosphere.

The bed is comfortable, everything works, access and parking are good, rooms are very clean and well serviced by efficient, helpful and friendly staff. BUT . . . .Funky (though irrelevant) decor can never overcome basic problems with any establishment. There is no possible way this place deserves the high rating received. I was unfortunately forced to extend my stay so can write with some experience. First, the noise: the building has a U-shape design facing the street so it cleverly collects all the street noise and directs it into the front rooms, and what street noise. All night bikes and cars, even loud conversations exacerbated by a further design feature, the balconies, which require opening doors and therefore exclude the possibility of well-sealed windows. Then there is the white tiled floors which carry internal sounds nicely ensuring various knocks, loud TV and cleaning activity are clearly audible. Those same white tiles throughout also ensure plenty of reflected glare from sun and downlights as well. It all probably looked good in the plans! More importantly there is the kitchen, or rather lack of one. How a large modern hotel believes it can operate conveniently for guests without any kitchen or even dining area is a mystery. Again, worsened by the lack of reasonable equipment and utensils in the rooms - no sink, few cutlery/crockery pieces, no microwave which you would think a hotel without a kitchen would provide. Enquiring of desk staff what to do the answer was mostly of a shrugging nature. They didn't say eg that across the road was the hotel Le Cassia with a very pleasant dining area and breakfast for 150 baht. A walk around found some recompense in street food and a couple of fancy restaurants but they were a fair walk and not much good for breakfast. So location, also nah! To go anywhere you need a lengthy walk or a vehicle, and there isn't the ready availability of tuk-tuks or cabs as there is elsewhere. All-in-all this adds up to a pretty poor experience, despite any good points the hotel has, and it does have some as described. Value is just as available in other hotels without the drawbacks. The desk staff could be a little less sullen and more forthcoming also, and have some English - it is the hospitality industry after all. Most of this of course cannot be changed by management but more effort to overcome the problems would go a long way to improvement.

Hello, Mammoth Resort is staying for the first time. Convenient location. The resort inside the room may be a bit old. Free 2 bottles of water, soap, small shampoos are provided for free. A toothbrush is bought for 20 baht. There is a hair dryer. There is a towel. The towel is not provided. Overall, good, quiet, suitable for relaxation. Thank you.

We stayed in a triple room for 2 nights. The room itself was spacious and furnished like a studio-room condominium. The hotel location is a bit far from downtown area but there're several good and inexpensive restaurants nearby, just walking. Wifi in the room was not stable and quite slow. Cleanliness is an area for improvement, but for now still acceptable. Staff were nice and friendly as expected. There's an complimentary snack station on the ground floor. A parking lot was behind the hotel for free of charge.

Roma Hotel or Roma Hotel is located on the city road. Khon Kaen Municipality It is a hotel that has been built for many years as well, but the interior has been renovated to look a modern model, but still has a mix of classic and old style hotels. Close to many tourist attractions, great prices, opposite there are famous restaurants. Next to the en-ot shop is a souvenir shop of Che Rat Khon Kaen.