Arkanchi Hotel

Arkanchi Hotel Reviews

Arkanchi Hotel

10 Pahlavon Mahmud, Khiva, UzbekistanView Hotel Details
Arkanchi Hotel
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Arkanchi Hotel Guest Reviews

4.5/5
Great
63 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(63)
Positive reviews(60)
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Negative reviews(3)
Shawalino
Standard Double Room
Stayed in Oct 2023
Solo travelers
11 review
4.2/5
Very Good
Posted on Oct 25, 2023
Well located hotel in around Inchan kala. Clean and excellent hospitality. Well recommended to visitors to Khiva.
Xiaoyuzizizi
Standard Twin Room
Stayed in Feb 2024
Couples
45 review
5.0/5
Outstanding
Posted on Feb 12, 2024
The location of the hotel is excellent. In the inner city of Shiva, the main attractions can be seen from the hotel window. You can go back to the hotel to rest at any time during the tour. You can stroll around the ancient city in the morning and evening when there are less people. The hotel facilities are comfortable and the breakfast is rich. We provide paid Urgench airport pick-up service and paid Khiva station drop-off service. You can make an appointment with the hotel by email. The service attitude is very good. I recommend this hotel to friends visiting Khiva. Please note that the hot water in the shower needs to be left for a long time, and there are no toothbrushes or bottled water.
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Jiao0303
Standard Twin Room
Stayed in Sep 2023
Family
11 review
4.2/5
Very Good
Posted on Sep 23, 2023
This hotel is located in Ichan Kala and is perfect for sightseeing. I would like to use it again next time.
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Guest User
Standard Twin Room
Stayed in Jun 2023
Solo travelers
18 review
4.0/5
Very Good
Posted on Jul 8, 2023
I am very satisfied with the room and the living environment. It is clean, tidy and comfortable. The location is right next to the Fat Tower. It is very convenient to go to various mosques and seminaries. It's just that the breakfast is too simple and there are too few choices.
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부하라에서 만난 아기고양이
Deluxe Double Room
Stayed in Sep 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 15, 2022
The equipment management policy for environmental protection is good. I hope other hotels do this too. The location is within Ichan Qa'la, making it perfect for sightseeing in Ichan Qa'la. As written in other reviews, it was very nice that you could come to the hotel room if you wanted to go to the bathroom while sightseeing. It is also easy to get to the train station. (Tip! When going to Ichan Kala, ignore the Google map route and just go straight along the garden-like road in front of Khiva Station. Keep going straight and you will see Ichan Kala Alumni.) The room is really spacious. It's not even a suite, but the bedroom and living room are separated, and each has a private balcony, and each is spacious. The staff are friendly and can communicate in English and Japanese.
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Xingzhewuyuanfujie
Standard Twin Room
Stayed in Jun 2024
Couples
19 review
4.0/5
Very Good
Posted on Jun 23, 2024
酒店地段極好就在古城中心,遺憾的事硬件實在太差太陳舊。不知道多少年陳的掛壁空調非常不給力,完全對抗不了六月初四十多度的濕熱高温。衹有躲在空調出風口才勉強感受一絲絲涼意。服務態度不錯,二樓沒有電梯,小二人肉提升行李入房間。當然,也是要付小費(非強制)的。
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Anonymous User
Standard Twin Room
Stayed in Jun 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jun 20, 2024
服務非常好, 位置在古城裡麪,很方便。一定要住在古城裡麪。攜程上好像就這家店在古城裡。其他古城裡的酒店都要上booking這些網站定。
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Guest User
Stayed in Jun 2024
Other
0 review
4.0/5
Very Good
Posted on Jun 17, 2024
Although it may seem somewhat old-fashioned, both the service and the comfort are of quality. The reception was efficient and very helpful with everything we needed during the stay. The only point to improve the ventilation of the bathroom and maybe the breakfast.
Guest User
Stayed in May 2024
Other
0 review
4.0/5
Very Good
Posted on May 16, 2024
Although the Arkanchi hotel is located in the old town near to the western gate, taxis can still park right outside the hotel, which is substantial, being on two floors. Reception staff were polite. I was told of the tourist tax and paid it. The lobby area is large and light with several sofas. I had a double room on the ground floor, with two single beds. It was of a good size. There was a desk with chair and another easy chair. It had a refrigerator, which unfortunately was not working. The bathroom was modern with a walk-in shower. There was also a kettle for making drinks. This was the first hotel in Uzbekistan where I found the bed comfortable: all the others had been too firm. I found the breakfast a bit disappointing, though there was a selection of hot and cold food. I would have liked to have seen more pastries. I would stay at this hotel again.
IndianScientist
Stayed in May 2024
Couples
4.0/5
Very Good
Posted on May 7, 2024
The high-point of this hotel is that it is located inside the Archan Kala walled complex which has most of the sights in Khiva. The staff in this place are not very conversant with English and the coordination was not up-to-the mark. The room itself was not very spacious and it had three single beds though we are a couple. Breakfast was of limited choice and items were served cold. No international news channel such as BBC, CNN, Al Jazeera were available on the flat screen TV. There was a minifridge. The wifi was robust but the electrical charging points were few. The toiletries were minimal,
Clem666
Stayed in Apr 2024
Family
2.0/5
Posted on Apr 9, 2024
This hotel is not at all as good as most reviews seem to say. It's not terrible, but given that it's much more expensive than the rest, I would say it's a bit disappointing. Khiva is a small tourist place at the end of the world and there is a very limited amount of stuff available there, so you can't expect much from any place there, especially food wise. This review takes this into account. The breakfast is pretty poor, and this is mostly the result of not much diversity available but still a better job could be done with fruits for instance. Note that they charge extra for coffee. We had a large room with a tiny window in a corner, no view. It was noisy, the mattresses weren't comfortable. The bathroom was very tiny. The bathroom was clean but the bedroom could be cleaner. Mopping under the beds for instance would be an improvement. Overall we didn't have a great experience with this hotel.
Response from Property: Dear guest, thank you for your review. We are sorry if we didn't meet your expectations. We will investigate your case and take an urgent action. We hope you give us another chance to accomodate you, as we will definitely improve our services.
Giuliadeca
Stayed in Apr 2024
Solo travelers
5.0/5
Outstanding
Posted on Apr 7, 2024
I actually got in this hotel for chance! I was supposed to stay in an other hotel but I was moved here! I should say extremely good luck! It’s super central, very nice, quiet, excellent staff, breakfast is very good! I hit recommend this hotel for your stay in Khiva
Response from Property: Dear guest, thank you for your review!
Verified traveler
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 15, 2024
The hotel is clean, the location is excellent, and the staff is very accommodating. They allowed us to check in early and check out late. The only downside was the pillows, which were very hard.
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 1, 2024
This hotel must have the best location in all of Khiva, in the middle of the Itchen Kala, handy to walk to all the sights and many restaurants, and yet quiet for a good sleep. The view out of our window....wow what an amazing place! Make sure you climb up to the terrace....worth the stair climb to look out over the fairytale city of Khiva! Our bed was comfortable, excellent wifi, good shower, though some may have problems with climbing into a high bath though. Breakfast was traditional with instant coffee that was actually quite nice and Bilol the attendant was very helpful. The choices were varied, with something for all tastes, but it would help if there were signs in English with the food names/descriptions, bit of a taste and see! Water was readily available from dispensers on each floor, which was much appreciated. Stairs only to the upper floor but staff were very helpful with our luggage, thank you :) Highly recommend you stay here.
Response from Property: Dear guest, thank you for your review. Best regards Mirfayz
Guest User
Stayed in Aug 2023
Solo travelers
0 review
4.0/5
Very Good
Posted on Aug 16, 2023
The Arkanchi Hotel is situated right inside Khiva’s old town and from the rooftop offers absolutely stunning views of this beautiful town. The rooftop was being painted and renovated at the time but guests were still allowed up to enjoy the scenery. The rooms are very large and comfortable but the absolute highlight was the breakfast which was served in the hotel’s courtyard. The staff was also lovely, and the hotel offers transfers to Urgench airport, a very convenient service. Would be happy to return here on another visit.
Response from Property: Dear guest, thank you for your review.