kimberly sizemore
December 31, 2022
I booked and paid for my room on trip.com
Once arriving I was told I must put a deposit up of 50 dollars.
That was fine or so I thought
Once checking out I asked for a print out of my charges , I had a zero balance.
Two days later I checked my card to make sure my deposit was put back on then I noticed a 28.07 charge from the hotel.
When I finally got ahold of the front desk, they informed me that there was a resort charge.
No resort charge was ever mentioned to me while checking in or checking out. This is a racket I have never dealt with before very saddened over Marriott not being stand up.