dilion74
April 25, 2025
We arrived at the hotel and thanks to the open communication, i knew that we had to go to North 42° to check in. From the minute we walked in, we were happily greeted by the hotel staff. We arrived early and our room wasn’t ready so we sat at the bar and had lunch while we waited. I received a text from the front desk to let us know that our room was ready and we were upgraded to a pool view room and a welcome bottle of champagne. Everyone we encountered was so friendly and helpful starting with Jose (front desk), the gentleman putting out the towels, housekeeping, bartenders and the concierge (can’t forget the hilarious roosters). We would 1000% return to the Gates!