Kew Gardens Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Kew
Kew Gardens Hotel
292 Sandycombe Rd, Kew, Greater London TW9 3NG, United Kingdom
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Highlights
Lots to do
Delicious breakfast
Ideal locationAmenities
Luggage Storage
Bar
Restaurant
Taxi booking service
Meeting Room
Multi-Function Room
Wi-Fi in Public AreasFree
Front Desk with Limited Hours
All amenities
Property Description
Located in Richmond (Kew), Kew Gardens Hotel is within a 15-minute walk of Royal Botanic Gardens, Kew and The National Archives. This hotel is 6.8 mi (11 km) from Wembley Stadium and 8.3 mi (13.3 km) from Buckingham Palace.
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7.9/10
Cleanliness7.9
Amenities7.8
Location7.9
Service7.9
All 102 reviews
Surroundings
Metro: Kew Gardens
(230m)
Metro: Richmond
(2.3 km)
Airport: Heathrow Airport
(17.2 km)
Airport: London City Airport
(49.2 km)
Train: Kew Gardens
(240m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Family Room
1 King bed and 1 Sofa bed
Non-smoking
Private bathroom
Electric fan
Tea bags
Towels
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4
Double Room
Has window
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
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3
Economy Double Room with Double Bed
1 Double bed
Non-smoking
Private bathroom
TV
Electric fan
Tea bags
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9
Standard Twin Room, 2 Twin Beds
2 Single bed
Non-smoking
Private bathroom
Electric fan
Tea bags
Towels
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19
Superior Double Room with Double Bed
1 Double bed
Non-smoking
Private bathroom
Electric fan
Tea bags
Towels
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11
Executive Double Room, 1 King Bed
1 King bed
Non-smoking
Private bathroom
Electric fan
Tea bags
Towels
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Guest Reviews
7.9/10
Good
102 reviews
- Cleanliness7.9
- Amenities7.8
- Location7.9
- Service7.9
Average for similar properties in Kew
Review summary
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Breakfast and Food: The breakfast is frequently commended for its quality, variety, and taste, with options including vegetarian dishes. The on-site restaurant and bar are noted for offering delicious meals at reasonable prices, enhancing the overall guest experience.(based on 1 review)
Janicefan113
June 9, 2025
Very nice staff, everything is good. No lift only stairs
tmhead13
January 13, 2024
The hotel is more like a bed and breakfast, but there’s nothing wrong with that as long as it’s advertised as such. A warning for less able clients - all the rooms are on the 1st / 2nd / 3rd floor and there isn’t a lift. If you can’t use stairs or lift a suitcase, here isn’t for you.
The en-suite in our room wasn’t the cleanest. When we arrived, the bin hadn’t been replaced. There was also a really strong smell of urine every time we entered the room - even after housekeeping had been. The drain for the shower was very slow, so every time we showered, the tray filled with water.
All that said, the service was lovely. The staff were helpful - especially the staff member who works the breakfast service. There was also another staff member on our last day who gave us travel information because there were no trains from Kew that day.
Natasha
August 15, 2025
The hotel room was nice/okay. However the building got extremely hot, which made it difficult to sleep through the night. AC definitely needed.
VALERIE
August 14, 2025
Not up to expectation
After one dreadful night, we checked out and moved to The Premier Inn. There was damp in one of our rooms. The air conditioning unit was held together with sellotape and pumped hot air into the room making it unbearable to sleep at 33 degrees. I was offered a fan, bur as there were no electrical outlets, that was a ridiculous solution. The stair carpets were threadbare. The decor shabby. One room at the front of the building had double doors to a small balcony that could not accommodate the portable air conditioner and banged open and shut all night. It was the dreadful.
linda
August 11, 2025
The en-suite
Silicone around the shower was mouldy, there was no proper exraction fan in there and the aircon unit in the bedroom was freestanding talking up a large proportion of the room and was extremely noisy during use. Room didnt feel it had been properly cleaned and there's no lift so we had to struggle getting our suitcases up 7 flights of stairs.
There was no lift
Maria
July 15, 2025
Nice place, good breakfast, nice room. Only drawback with an old property: no lift, and the window/curtains were in need of repair. But it didn't bother us.
Verified traveler
July 13, 2025
Good-ish
Room was mostly fine. We stayed during a heatwave. Portable AC was brought in when we arrived, but taken out while we were out touristing. Staff can be a little hard to figure out who works at the pub and who works for the inn. So, getting service can be strange. Richmond was nice with nice shops and parks. Parking was relatively easy, just pay attention to the signs along the streets. Not bad, but I don't think we'd stay here again.
Verified traveler
July 11, 2025
Perfect Location
Great stay and location was perfect for Kew the Music! Food was really good. Rooms were a bit dated and could use a refresh, although the bathroom was really nice with the added touch of toiletries.
Staff very friendly.
Services & Amenities
Most popular amenities
Luggage Storage
Bar
Restaurant
Taxi booking service
Meeting Room
Additional charge
Multi-Function Room
Wi-Fi in Public Areas
Free
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Transportation
Taxi booking service
Front desk services
Front Desk with Limited Hours
Luggage Storage
Languages spoken
English
Hindi
Bulgarian
Food & drink
Room Service
Bar
Public areas
No Smoking in Public Areas
Garden
Smoking Area
Facilities for children
Children's Meals Available
Children's Desktop Game/ Jigsaw Puzzle
Business services
Multi-Function Room
Meeting Room
Additional charge
Safety & security
Security Alarm
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: 14:00–22:30
Check-out: Before 10:30
Front desk hours: [Mon-Sun]08:00–22:00
If you will arrive outside of check-in hours, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern
Opening hours [Mon - Fri] 07:30-10:00 Open
[Sat - Sun] 08:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 21
Phone:+44-20-89402220
Email:enquiries@kewgardenshotel.com
Located in Richmond (Kew), Kew Gardens Hotel is within a 15-minute walk of Royal Botanic Gardens, Kew and The National Archives. This hotel is 6.8 mi (11 km) from Wembley Stadium and 8.3 mi (13.3 km) from Buckingham Palace.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.
At Kew Gardens Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
The front desk is staffed during limited hours.
Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and electric kettles, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.
At Kew Gardens Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
The front desk is staffed during limited hours.
Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and electric kettles, as well as phones with free local calls.
Frequently Asked Questions
What are the check-in and check-out times at Kew Gardens Hotel?
Check-in at Kew Gardens Hotel is from 14:00-22:30 and check-out is by 10:30.What are the check-in and check-out times at Kew Gardens Hotel?
Are pets allowed at Kew Gardens Hotel?
No, pets are not allowed at Kew Gardens Hotel.Are pets allowed at Kew Gardens Hotel?
Does Kew Gardens Hotel provide breakfast?
Yes, guests at Kew Gardens Hotel can enjoy breakfast during their stay. Breakfast option(s): Western. Does Kew Gardens Hotel provide breakfast?
How much does it cost to stay at Kew Gardens Hotel?
Prices at Kew Gardens Hotel may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Kew Gardens Hotel?
Which airport is closest to Kew Gardens Hotel?
The nearest airport is Heathrow Airport, just about 22 mins from hotel by car (17.2 km) away.Which airport is closest to Kew Gardens Hotel?
What is the cancellation policy for Kew Gardens Hotel?
The cancellation policy for Kew Gardens Hotel depends on the room type and booking terms.What is the cancellation policy for Kew Gardens Hotel?
About This Property
| Nearest Airport | Heathrow Airport |
|---|---|
| Distance to Airport | 18KM |
| Nearest Train Station | Kew Gardens |
| Distance to Train Station | 0.24KM |
| Nearest Metro Station | Kew Gardens |
| Distance to Metro Station | 0.23KM |
| Average Price From | EUR148 |
| Hotel Star Rating | 3 |