Shouwang2010
July 23, 2021
I suggest you not to book this hotel. The front desk service is very poor, and there is no smile throughout the whole process. Not to mention, the second sentence of the question will be loud or even face. I booked 3 deluxe double rooms at the same time. There are two air-conditioned rooms on the 7th floor, and the other is on the 14th floor. There is no air conditioner, but only one air conditioner. The room is hot and the air conditioner makes a lot of noise. I can't rest at all, and I can't solve the fatigue of the journey. The 4 old people asked me to adjust the room, but she was angry and loudly told me that there was no room to adjust, and she did not give me any other explanation. After 1 hour, I called the front desk and asked her if she still had a room. She asked if there was an air-conditioned room. She said yes, and then I showed my identity and said that I was on the 14th floor. Angry, yelling that if I want to adjust, I have to make a difference, the difference is okay, why not give me a sturdy or tell me? It's too bad to lie to me that I don't have a room. This kind of hot spring town is originally a place where people pass by to rest and take a rest, and it is also planned to be five-star. I thought I chose the best hotel. It's a stinky face. It is simply a false name to deceive passing tourists. Ctrip really should take a good look at it. How can you rate 5 stars? When we checked out, he said that we used the mineral water in the room. The lid of the water bottle was unscrewed. We didn't pay attention at all, because it was the smallest bottle of water, and it was charged for 3 yuan a bottle. More than 800 rooms even There is no free water, so everyone should avoid pits rationally. Will not go again.
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