sarahharrison123
August 22, 2024
Check in staff were rude when asking for clarification on hotel pricing, as the whole group realised we had the same rooms but for different prices Please note they don’t tell you this, but they charge per person not per room, so some couples were paying €800 for 4 nights and those who were single were paying €500 for 4 nights - same room Staff were unable to explain why if it’s per person, it would be exactly half the price for the same sized room, same view The price of the hotel - extortionate for what it was - these prices were with a wedding discount with the groom part of our wedding party. We were told that if we were unhappy to just switch rooms?? We had shower water leak onto bedroom carpet through the wall, none of the staff were helpful. It was a shocking experience and not worth the same cost as an all-inclusive holiday to mainland Europe However -Sneem itself was great, the restaurants in town are ran by lovely people, just would avoid staying at this hotel if this is how they treat/charge guests who have spent thousands on a wedding here