Thehonestreviewer0
May 8, 2024
A lovely stay at the Europe but a bit overpriced. Our stay was enjoyable but a few things surprised us. There was a lot of children and babies there during our one night stay. The spa area is lovely and luxurious but is limited, with only one outdoor infinity pool overlooking the lake. The service was good but did not feel that it was 5 star unfortunately, e.g we arrived at the hotel early to use the thermal suite (which is allowed). Your robes are found in the wardrobes in your room but our room wasnt ready yet, we asked at the spa if we could we have robes for the thermal suite but were sent back up to reception where we were told there were no spare robes available. When our room was ready for check in there was only one set of robes in the wardrobe so had to ring down to reception for another when the staff knew we had asked for them previously. We had paid a little extra for a "Golfside suite" but the view was mainly of the trees that lie between the hotel and the golf course, didn't really feel the view warranted an extra cost. The food in the Riva Mediterranean restaurant was very good (we ate there twice as the Brasserie (bar restaurant) where we planned to eat doesnt take reservations and had a waiting time of 1.5 hours when we arrived for dinner at 7.30). Staff were very pleasant. The bar had live music at night and we enjoyed great cocktails at the bar. Breakfast was delicious and is served in a huge room with fantastic views of the lake. Overall we had a lovely time at the Europe but didn't feel it was quite worth the money we paid, luckily we had a voucher to put towards the cost of our stay.