Guest User
June 30, 2023
I have slept in the past and that was fine. Unfortunately, this time I had several unpleasant experiences that will definitely not make me return any time soon. Made a reservation with a Social Deal voucher, but upon arrival I had to pay an additional reservation fee (5€), which was literally not mentioned anywhere (not even in the confirmation or conditions). Had to pay or I didn't get the key. After contacting the head office, it turned out that I was right and I got my money back. The tone was set by the, in my opinion, unfriendly way in which the receptionist handled this, and not in a positive sense. Stayed 2 nights, on day 2 in the morning at 8:45 am asked to refill soap because it was empty, after returning at 5 pm the soap had not been refilled and the jerry can with soap was in the sink. Soap could no longer be refilled, so we kept the jerry can. What was supposed to be a relaxing trip turned out to be far from it (due to these experiences). Room was dated, bathroom reasonable but noisy.
Original TextTranslation provided by Google