Best Kent Spa Hotels

The room is clean and the service is good, however, they are still hiding behind the ”we cant service your room because of Covid” excuse. Which is now an old record especially as many hotels have got back to full service. The thing which really lit me up was after a 4 day stay for $570, ”It is against company policy to call a taxi for the airport” however they will give you a number, which my UK cell was having problems to connect with. I asked if I could use the desk phone and make the call myself, ”no we cant do that either”. I had to call a colleague who I knew had a US cell as well at UK to call me a taxi. VERY DISAPPOINTING END TO THE TRIP.

I'm a Wyndham platinum member. We were going to give this place another shot. We used to stay here on our business trips to Kent and Fife that we make two or three times annually. Also, the proximity to Showare center is nice, as we have traveled to watch WHL hockey games in years past. In fact, once upon a time they offered a discount rate for WHL fans. This place was going downhill then. It's much worse since COVID. I really should have not booked here after reading all of the recent reviews online. But, I was a sucker for a cheap room. And we had some late night activities planned at Kent Station shopping complex. And one of our business stops is nearby. So, when I saw a really affordable rate on the king jacuzzi suite, I booked it. Like over a month out. We've stayed in one of those before. Surely we can do this. It's just a bed, right? Ughhhh! I feared this would be a mistake. I swore we'd never stay there again. I guess was held to that oath. I arrive just after 4PM and after a brief wait I find that they had us a twin double room. The room I booked was not available. I said I don't care about the Jacuzzi tub, just having a King bed. Which she tried to charge more for. I showed her my booking confirmation and rate, she reluctantly agreed to honoring that rate. But in the future I need to call to confirm the room. I've always booked my rooms online through the Wyndham website or app. I've never had this happen anywhere before. At a bit more expense I pulled up the app and booked a night at the La Quinta that we usually stay at in the Fife and Tacoma area. I will never stay at that Ramada again, even if it was free. Just read the Google reviews about how run down it is and the shady neighborhood. We probably just got saved from having our car broken into overnight. Look at the recent posted photos on the Google reviews as well. Yes, it's that bad. Also, the restaurant next door is closed permanently. Windows boarded up. Just not a good sign at all. Nearly all of our personal and business trips result in us staying at Wyndham hotels. This location is a dark stain on the name of Ramada and Wyndham. In contrast, I walk through the door at La Quinta here in Fife/Tacoma and they are super friendly. I mention that I just booked the room and we had a bad experience at another location and came here. About 30 minutes after getting into our room I got a call from the front desk asking if everything is OK. Wow. I have a review posted on that hotel, and I'm going to update it.

The location is very good, the parking is convenient, the room is quite spacious, and the facilities and equipment are very complete. Breakfast is normal and there are free waffles in the evening. The waiter is very polite and worth recommending!

So great

Very good value for money Good service, satisfactory health, breakfast is also quite rich Stayed at this hotel twice, it is worth choosing

With a stay at Extended Stay America Suites Seattle Kent in Kent, you'll be within a 10-minute drive of The Boeing Company and Westfield Southcenter Mall. This hotel is 10.9 mi (17.6 km) from Muckleshoot Casino and 1.3 mi (2.1 km) from Kent Station Shopping Center.Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 120 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

We booked reservations in August for a four night stay starting September 20 this year. We arrived after 10pm and went to the office where there were several people talking to an employee. Everyone was told that the hotel was full up and no rooms were available. I advised we had a reservation, the employee advised that we would get a refund for the cancellation. My husband asked if it was going to be a full refund, he said yes a full refund and closed the door in our faces. I contacted the company we booked the hotel stay through and they advised that the hotel management is not taking responsibility for refunding our funds. I called the hotel directly and was transferred several times. I filed a ”formal complaint” with their customer service department (Mario) but when I called back to check on the refund progress i was shuttled around a bunch, told there was no complaint filed and put on hold for over ten minutes. All we asked for was return of our hotel funds when THEY cancelled our reservation. Never going to Choose Red Roof Inn in any way shape or form in the future