Apparently there's been some massive water leak in the hotel because the hallways and the conference area were covered in enormous fans and dehumidifiers, blasting away at top volume, and the hotel smelled like a swamp.
The room itself was fine, nothing to write home about. I stayed for a couple days and then my plans changed and I needed to stay an extra day. So I went to the front desk and asked them to extend my stay by a day. They said that because this was booked through *******, they couldn't do that. I clarified that they had rooms available. They did, and just said that I'd need to check out, then check in and book a new room.
Just to be clear: they literally expected me to pack up the stuff in my room, carry it down the hall to the lobby, go through the check out process, then book a new reservation, presumably in the exact same room, then carry all my stuff back to my room.
As a dude with back issues and chronic pain, that's absolutely ridiculous. That is a shocking lack of customer service. These people will burn in the fires of the afterlife for their insolence.