Guest User
July 14, 2025
We were looking forward to staying here to kick off our honeymoon, but the experience fell far below expectations. Despite confirming early check-in in advance, the front desk staff were unwelcoming and dismissive upon arrival. There was no offer of assistance with luggage, and we had to carry everything up three flights of stairs on our own. The first floor was under active construction, giving the entire property the feel of a worksite rather than a hotel. WiFi was completely non-functional throughout our stay, and staff showed no interest in resolving the issue. Compounding this, the air conditioning system depended on WiFi connectivity, making it difficult to regulate the temperature in our room. Unfortunately, attempts to provide feedback were met with indifference and no acknowledgment. What was meant to be a special and relaxing start to our honeymoon became a frustrating and uncomfortable experience. Based on the service, amenities, and condition of the property, this stay was not worth the cost.