Ares Dream Hotel

Never send people to this hotel!!!

Very Good stuff and Good admin Ugur. Many Thanks to Ugur. We had a very nice Holiday and sure we come back again . Ares Dream disco Is super nice and Good music always . A lot of different food and very tasty 🙂🙂🙂👍👍👍👍 Room was very nice . Beds were so soft and nice to sleep. Wiew From the balcony Is super beautiful and night lights of course. Every evening is disco . Music makes you feel Good 🌞🌞🌞🌞🌞

Its the worst hotel ever its a waste of money and a waste of holiday i recomend you never go there the rooms were never cleaned plus when we called the cleaners they stole from my purse even though we gave them money the staffs attitude was the worst they didnt help us with a thing we asked also we were unsafe cause we were young girls they were hitting on us even though they were +50 the transport was count in price but when we was there they said that they dont have a transport car the beach was 1 hour away and we had to pay transportation by our own and aslo at the beach we had to pay for everything even though they counted in all in i were never complaining but i never want other families experience like we used ti experience period.

Week from hell On arrival at 1am. Myself, partner and 5 month old baby were told after a lengthy checking in process (none of which was understood by either party due to language barrier) were told there was no room available and that we were to stay in ares city for the night and then be collected in the morning. Ares city is an absolute dump of a place- pictures attached show the state of the “bathroom” if you can call it that. No where to get hot water for babies bottles. Stinking dirty room with electrical sockets hanging off. Was collected and taken to ares dream. Room again not ready. Was sent to breakfast. Cats roaming over tables and food stations, flies everywhere. Finally given room key- bathroom pretty much the same, black with mould, bathroom disgusting. Bed stained. Meant to be all inclusive. Only drinks available were beer, red wine off a tap and “coke/lemonade” variety of premium drinks displayed but not allowed to drink them . Rooms were cleaned once during our stay despite asking. I spent from Saturday to Tuesday in my room due to the most horrendous bug ever, no doubt caught from the absolute disgusting conditions we were expected to eat from. Staff attitude is horrendous. Did not care less when our transfer did not turn up this morning to leave for home. I wrote a post of. Facebook page after the first night. This was screenshot by the manager and he approached my partner. No words of apology or can we do anything to make it better. This place is worse than a hostel- it needs knocking down with a bulldozer! If I could give 0 stars I would. DO NOT BOOK THIS ABSOLUTE DIVE!!!

Horrific staff who scream at you or ignore you if your not Russian or Turkish. The reception guy pictured in my pics is nothing short of a bully and scammer. Him and the one English translator (only there on the night the big boss turned up) are scaming English speaking guests for money to leave on any pretence they can. They will claim you won't have your transfer to airport if you don't give them cash that they put in their pocket.I personally seen them do this 3 times to different couples. Food inedible and full of flies apart from the day the boss turns up. Coffee machine will give you an electric shock if you don't have sliders on. Rooms never cleaned for a whole week and no towels or toilet paper provided. No one and I mean no one from staff will even smile at you. Absolutely no entertainment. One half of the hotel completely unoccupied and run down. It isn't fit to be called an hotel. Don't put yourself through it

PLEASE READ BEFORE BOOKING do NOT book to stay at this hotel unless it is your last resort- here’s why 1- we arrived at 2am and the receptionist (none of which speak english) told us that none of the rooms were ready and we were taken to a nearby hotel to sleep there for a night. the rooms were dirty with hairs all over the bedding *see attached images (the hotel is currently very overbooked guests are having to sleep in other nearby hotels) 2- if you don’t speak turkish or russian, you will be spoken to like garbage by the staff 3- the food in the restaurant aren’t labelled and the options are very limited, you will probably eat only vegetables this trip 4- the rooms are dirty and were only cleaned once during our week-long stay, when we requested for it to be cleaned. 5- if you sleep before 12am, there is no chance you will be able to at this hotel as there is music blasting until late every night (if you enjoy nightlife then you may enjoy this aspect of it) 6- the dishes and cups are not cleaned properly- they are left oily and stained 7- wifi is not free (10 euros for a week) 8- the receptionist tried to kick us out of our room a day early due to the hotel being fully booked even though it had already been payed for 9- the AC in one of our 2 rooms is very weak and the fridge in both rooms barely work 10- the beaches are all monopolised by other hotels so it’s very hard to find a public beach where you can sit without being pestered to leave or pay - in the public parts that are free, the beach is dirty with rubbish in the water As a family we always try to be positive and look on the upper hand but this hotel is a must-avoid

Where do I start?? Arrived day 2 of my 5 night stay due to my first hotel Ares City which was also god damn awful and closed. I arrived at about 9.50am and was told to leave my luggage an go to breakfast as my room would be about 15/20 mins. I was pointed in the direction of the restaurant where I found quite a few cats an kittens lots of flies an very little food. What food was available was pickled or just looked awful. I returned to reception where I waited for over an hour for my room. I wish I hadn't bothered as the room which was in Block "cellblock" 3. Room 205 was dirty an smelt. The view was that of the back of a kitchen with beer barrels an loud staff. A tv that didn't work, a fridge which was mouldy a bathroom which was minging, dodgy sockets. Cell block 3 used to be a hotel with reception an looked ok 4 yrs ago looking at the pictures. Now it is dirty unused and I think that is where they stick the non russians/germans..!! The pictures which are advertising the food bars rooms are mis represented as they look nothing like it. Bed lined dirty, room floors dirty and have cockroaches I had a baby one bite me. The pools are ok but forget the fancy pool bars all inclusive are a joke. You had a choice of beer, white wine? Which was rose then that turned to a urine sample colour wine that ran out so red it was. There was some fruit stuff which was awful and soft drink or water. Rhe staff are rude or just unhelpful. I was a solo traveller and felt very uneasy going out at night (so I didn't go out for meals) as I just seem to be accosted my creepy Turks. The hotel wasn't much better as I had three different men saying they noticed I was alone an they wanted to keep me company...I have never said I want to go on now on a holiday but I did on this occasion. If you were Russian / German you had the best rooms and could even get vodka which I think was kept under the bar. Staff are rude and hygiene standards well there just aren't any. A truly upsetting experience as this was supposed to be a relaxing holiday for me after a few rough years. I was so stressed. Glad to be home. It is false advertising and nothing is said about it being a mainly Russian hotel wherever no one speaks English. Do NOT believe the advertising. I didn't know there was a sauna let alone a private beach..?? Disgusting

Arrived in reception at 12.20am and were given a form to fill in that was written in another language. We were then pointed to sit in the dirty old fashioned chairs located in reception. After 45min I somehow managed to ask how much longer and was Told 10min. Finally at 01.40 we were shown to our room. On entering the room my husband noticed the toilet had not been flushed so he flushed saw the rest of the room gave a thumbs up and walked away. I will add photo evidence of what we walked into at this point someone else came from reception and saw the room. He was not phased by what he saw I told him we wanted another room and were refused. We had no towels then or for the rest of our stay. Just to make it clear our room from the point we moved in was not cleaned they only gave us 2 clean sheets and 2 clean pillow cases I felt like I was in a jail. There was also a trolly outside the room with dirty bedding and bin bags of rubbish. The food is well presented although after around 20min it has flies all over and around it and the only time guests use the utensils is when it’s the hot food or sauces everything is touched by everyones hands. The lighting ad is fake none of those lights are on past 11pm. There’s loads of cats and kittens roam the grounds theyre nice and Friendly and there’s also some tortoise as well forgot to mention there’s pet cockroaches in the rooms too. In my opinion this hotel should be condemned and love holidays should be ashamed of themselves for sending people there I will never use love holidays again as I can’t trust them now.