Daima Biz Hotel - Dolusu Aquapark Access

Very disappointing stay. If you are an English speaker I would suggest this hotel is not for you as the majority of staff do not speak English, are rude and dismissive. The exceptions were the customer service rep (Kevan) and the night porter, both were friendly and helpful during my stay. The room was tired and in need of some TLC. There was a cigarette and an empty loo roll holder left from what I can only imagine was from the previous guest. There was no information about the hotel or its amenities in the room and the fire evacuation procedures looked to have been torn from the door. The bathroom was a disgrace with mould caked into the grouting and shower seals. The shower head had been ravaged by what looked like years of limescale build up and had obvious signs of a cowboy repair. The room had 3 single beds and each of the headboards was caked with dust. The restaurant was basic with much of the same food offered at each meal time. I got food poisoning from eating at the hotel and had to visit the doctor. I was prescribed 5 medications and was advised that if my symptoms persisted I would have to go to hospital, thankfully I didn’t have to and I as able to fly home. The hotel has a gym with free weights, treadmills and exercise bikes. However, there was no power in the gym and the machines were unable to be used. When I asked passing staff to help switch the power on I was ignored. I had a Turkish bath and massage which I enjoyed, I was told, without asking, that there were no males available and I overheard some conversations that raised the question of services that were not advertised. I was grateful that I had a female. The hotel has a huge waterpark, accessible by a tunnel which avoids crossing a busy road.