Best Hotels near Best Buy, Kelowna

We stayed here earlier (when it was known as Kelowna Inn & Suites) and came back to stay here again after the name changed to what it is now. We loved the room we stayed before and wanted to stay in the same room. The front desk personnel were nice enough to let us have the room that we were almost sure to have stayed in several years ago. The room appeared renovated as it no longer had the jacuzzi. We had no issues with that as absence of the jacuzzi made the large room appear more spacious despite the furniture in the room. Out of the furniture what we didn’t like was the round table. It was flimsy and somewhat unstable. The breakfast time period (6am – 10am) was very useful particularly for those who wanted to leave early in the morning. A hearty self-serve breakfast was offered that consisted of cereals, breads, bagels, muffins, boiled eggs, butter, cheese, honey and an assortment of jam/jelly. We liked the breakfast. This hotel provided good value for money and we enjoyed our stay here again !

I stayed at the Kelowna Super 8 for a longer term stay as we have just moved to Canada. My stay was pleasant and the beds were comfortable but I wasn't overly impressed with the property or some of the policies that I faced during my stay. The rooms were VERY dated and although they were clean, the property is definitely in need of an upgrade. The state of the property unfortunately is not the reason for my poor rating. When I checked in, my experience started poorly as I was told that instead of the typical $200 room deposit, the property was going to charge me $500 instead because I was going to stay there longer term (10 days) - 1st negative Then I was told that if I wanted to change my linens, I would PERSONALLY have to ***** my bed and bring the towels and linens to the front desk where I would then need to collect new linens and MAKE MY OWN bed. For the cost of my stay this is unacceptable! - 2nd Huge Negative I fully understand that it is important to minimize contact in order to protect your staff from exposure to COVID but, there are other ways to manage this in a property of your size! I offered to let the front desk know when I was going to be away from my room during the day (I have just started a new job with Interior Health with BC Cancer.) but was told that if I wanted my room cleaned while I was staying onsite I would need to pack up and move to a new room. - 3rd negative As I mentioned, I have just arrived from Australia to start a new job and had 3 bags with me while waiting for our temporary accommodation to become available in October. Moving rooms was not only a huge inconvenience but completely unacceptable given that I was staying for a long term in the hotel. Lastly, I was charged up front for my entire 10-day stay. While this in and of itself is not a massive issue, I have travelled globally and have NEVER been charged for a 10-day hotel stay until the end of my visit. I was made to feel like a degenerate instead of a valued patron as I was told the billing was made in case I didn't pay my bill at the end of my stay??? Your team, along with all other hotels in my booking experience took a copy of my credit card and identification when I checked in, additionally, you have my address, phone number and email contact information from my reservation. How is it that I am purportedly not meant to pay for my stay if you have these personal details on file? Again, my complaint about this is based more on principle...

My wife and I stayed here for four nights on our tour of western BC. I will start with the good points of this property. The location can't be beat; right on the lake and a short walk to the beach, many restaurants, shopping, etc. The grounds and common areas are really nice and well kept. Our room was very spacious and we had a nice view of the lake. Check in was quick and staff seemed very helpful. There is a little store on site with a Starbucks which was very handy. pricing was ridiculous in my opinion: $ 5 for a donut and $ 12 for a small fruit cup? As others have mentioned, parking is $ 30 / night which is a little steep for a small town (we paid less in downtown Vancouver) and the resort fee is a joke. You have to pay it whether you use the amenities or not, so for us, our $ 80 (four days at $ 20 / day) got us two free cans of beer and $ 20 off a very mediocre meal in the restaurant. I think they'd be far better off burying the $ 20.00 into the price of the room. The disappointments: air conditioner in our room was very loud, furnishing were a bit dated and showing some age and the wifi was slow; almost unusable at times. At nearly $ 2,600 for 4 nights, parking, taxes, resort fees and one sub-par meal included, everything about your stay should be exceptional. If back in Kelowna, we would definitely consider staying here again, based mainly on location.

Stayed for a month. When I booked the room in advance, I was told it would be $1500 plus $500 for deposit. When I arrived, they told me it was $1800. I’m from Ontario, so I had no choice but to pay extra. They insisted they told me that was the price but it’s false. I had a unpleasant surprise when they called me on the 28th day and asked if I was checking out. There’s 30 days in a month last time I checked, but not according to these guys. I was happy to pay an extra $300 to stay at a proper hotel for my last 2 nights, this place is the absolute worst stay experience I’ve ever had. They do not care about you. They have no pride in their work or business. You can tell this is just about the money to them, nothing more. Do not stay here. Rooms are dirty, they don’t do daily service and when they do they use the old sheets and blankets. They’re completely unorganized. We ran out of toilet paper one day and asked for a spare roll, they flat out denied us. They told us it wasn’t their responsibility to provide that. The steps going up to the second floor are EXTREMELY slippery, both me AND my girlfriend slipped and fell down their stairs, my girlfriend is covered in bruises from her fall. The staff simply didn’t care. If I could vote zero stars I would. All of the good reviews are either bots, fake accounts or related to the owners. Absolutely trash motel, do not waste your money here.

Friendly staff, free breakfast and clean/secure spaces. What more could you want for $28-$60 a night! Plus there is towel service and plenty of space to hangout. Want to go out? Its a short walk to pubs and activities or if your feeling a bit lazy, even shorter bus ride! Deffinitely recommend this place if you need a place to stay!

I stay here once or twice a year when I come to visit family, and usually, it's great. It's an older property and needs a refresh, but it's still (was) my favorite place to stay. This time tho, I'm not feeling the love No mobile key available - had to phone to ask where it was. Hotel did not reach out to advise it wasn't available although there had been known Issues Asked for a room on a lower floor one week before reservation and told when I checked in there were none available, which is I believe due to the mobile key not being available on time. Front desk staff not accommodating at all about it. Microwave in room unplugged Stain on the bed Beds hard as a rock Pillows are so soft, if you like a harder pillow be sure to bring one. One of our nights, there was a ton of kids outside running and hollering in the front of the property. Had to call down to the front desk and even then, it took over 45 mins before it stopped. Take my advice and get a room on the backside of the property. Breakfast no longer included, very disappointed. I'm probably being a bit picky because I'm used to such a great experience. Pretty disappointed this time but the extra ducks from the staff made me feel better

Everything is good. The service is too bad. And this check-in and check-out time is really not normal Must check in after five o'clock and check out before ten o'clock The point is that this hotel will deduct money randomly! Be careful not to choose this hotel But I feel that this ghost place should be very difficult for anyone besides me to book this hotel with Ctrip. The view of this hotel is very nice. The pool is also very beautiful and big The service is really bad and it's a rogue level I drove from Banff to the hotel which drove for more than four hours and arrived at 10:30 in the evening. Then when I checked in, I told me to ask for a deposit of two hundred Canadian dollars for the pre-sale right I gave her a credit card. Then I took a look at my online banking. More than 320 detained... I asked him what the other one hundred and more were. I didn’t admit it to death. I showed him the voucher. She saw it for five minutes and told me that it was indeed the detained by their company, but she didn’t know what it was. Then I went to the room and started. I was entangled with Ctrip until about 1 a.m. and didn’t even go for a swim. I originally booked this hotel for swimming. Then I told me to give me a reply at 9 in the morning. I woke up naturally at 8:30 in the morning. Wait for the reply. Then tell me The hotel did not deduct my money. It only held me two hundred.... Then I sent the voucher to Ctrip and asked what it was. Then I went to verify it for two hours. During this period, I asked if I could check out later. I was told that it was delayed. There is a tax of 45 USD and 50 room charge. We must leave before ten o'clock and then at half past ten the hotel will come and drive us away, saying that we will not be delayed if we add money. I also told me that there are new guests who want to check in. I'm really It’s too bad. I asked you if the hotel can only check in after five o’clock? You don’t have to draft a lie? I’m really drunk. The service staff in this hotel are like the bandits. At 11 o’clock, Ctrip came to the customer service and told me to verify it. It’s an extra authorization... I really am Spit up. Since I authorized you to tell me in advance! Say two hundred. I deducted more than three hundred and didn’t admit it at the beginning. At the end, I told me that it was all I authorized. I didn’t have the money to hold for you. It’s just that I didn’t do business like this. I told people to hold two hundred and the result was more than three hundred. . Why don't you hold more than 30,000! Said it would be refunded to me within seven working days. It is one thing to refund to me. Your behavior is wrong. Breaking the hotel’s service policy is simply a banditry logic. If you rob someone of your family’s forcible death, you won’t admit it. In the end, all the evidence is displayed. I told me that it was an extra authorization. So why didn't you admit it at first, you are a broken hotel. It's really annoying. It's a big one! And I forgot to say. Why would you give me a two-bedroom suite for my one-bedroom suite? I don’t understand. Did you sell my room? I rely on Why do I need such a big room? My girlfriend and I sleep in separate beds, right? Vomit really The hotel is dying. It’s the same as the room for an 80-90-year-old man. I’m really sorry to have this hotel. I slept for five or six hours at 1,000 yuan. I was held for more than 1,500... Tour. I vomit. The experience is terrible. I came out to travel and encountered this kind of black spot hotel bandit hotel and encountered this kind of bandit customer service staff.

My husband and I needed a place to crash after my best friends' wedding. I arrive at 3:50pm for check-in and the woman behind the desk says ”Check-in is at 4pm - so in 10 minutes” a little shocked by her response I go outside to wait. My husband who was not in the wedding arrived separately and went into the lobby through a different door assuming I'd be checking in - he sees some other people checking in and so he decides to get in line behind them. This is all still before 4pm. She must have started checking people in as soon as I left for her to be almost done checking in the people ahead of my husband by the time he got in line. The room itself was clean, the bed was comfy enough. No problem with our actual stay. Just a very unfortunate beginning. Then, after checking out with a very grumpy other front desk worker the next morning, we realized we forgot something in the room. We called in and were promptly told that we were not allowed back into the building once we had checked out, and that IF anything is found, housekeeping will bring it to the front desk at the end of their day - which we all know, is 4pm. We don't live in town, and we explained as much, and would really like to just retrieve it now. The front desk staff told us there's nothing they can do and again IF (not when) anything is found, we can call back at the end of the day to see if it's turned up at the front desk and organize for it to be mailed to us. Of course we didn't trust this very inhospitable front desk staff at this point to do anything of the sort, so we drove back to the hotel and housekeeping retrieved our item for us with no issue. Could not believe the level of hostility from the front desk at every opportunity. Would NEVER return, and never recommend anybody stay there unless there's literally no other option.