1 Chome-9-7, Kawaguchi City, Saitama Prefecture, 332-0021, JapanView Hotel Details
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Coco Stay Nishikawaguchi Ekimae Guest Reviews
4.4/5
Very Good
57 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.6
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All reviews(57)
Positive reviews(53)
Reviews with photos/video(12)
Clean and tidy(20)
Awesome stay(16)
Convenient location(9)
Friendly owner(8)
Awesome rooms(7)
Negative reviews(4)
Jou2112
Double Room With Shared Bathroom
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 19, 2024
If you want save money and can allow noise from neighbor, that's good hotel to you. Cheap price , good onsen, anyway near from station(less than 5 minutes)
Remember you must get noises from your neighbours. This is more hotel just private Hostel !
Response from Property: Thank you very much for using COCOSTAY Nishikawaguchi Ekimae. We are glad that you were satisfied with the cost performance and location. Thank you for your perfect rating. We look forward to seeing you again.
Guest User
(1 Person Use) ◆ Bath and Toilet Shared ◆ Wide[Single Room][Non-Smoking]
Stayed in Dec 2023
Solo travelers
32 review
4.7/5
Amazing
Posted on Dec 26, 2023
Very friendly reception staff.
Room was clean, shared bathroom was clean although another guest had been using the cubicle as a smoke room.
Room was basic but comfortable and not overly noisy.
Communual bath was clean, large and relaxing.
Location is very close to the station, however it is sitwd within the adult area.
Response from Property: Thank you very much for using COCOSTAY Nishikawaguchi Ekimae. We are glad to hear that you enjoyed your stay with us. All guest rooms are non-smoking. If you see any traces of smoking in a guest room other than the smoking area, we would appreciate it if you could let the staff know. COCOSTAY Nishikawaguchi Ekimae.
達文
Twin Room With Shared Bathroom
Stayed in Dec 2023
Family
5 review
4.0/5
Very Good
Posted on Dec 24, 2023
This room is not sound proofing so at night it could be easier disturbed by other that are a bit loud.
Response from Property: Thank you very much for using COCOSTAY Nishikawaguchi Ekimae.We apologize for any inconvenience caused regarding the soundproofing. When it comes to equipment issues, it may be difficult to make immediate improvements, but we hope that all of our staff will work together to come up with a solution. COCOSTAY Nishikawaguchi Ekimae.
Johan Chairil
Double Room With Shared Bathroom
Stayed in Jul 2024
Solo travelers
152 review
4.0/5
Very Good
Posted on Jul 23, 2024
Convenient since it is close to the station.
Mahir
Double Room With Shared Bathroom
Stayed in Jan 2024
Couples
3 review
1.0/5
Posted on Feb 1, 2024
Washroom is seperate you have clim up or down to washroom.and publick its very shyfull 😬
Response from Property: Thank you very much for using COCOSTAY Nishikawaguchi Ekimae. We apologize for the inconvenience caused due to the different style of bathrooms. Although it may be difficult to immediately address the structural issues of the building, all staff will work together to come up with ideas and create a comfortable hotel. Thank you for your post. COCOSTAY Nishikawaguchi Ekimae.
5teve_wszk
Single
Stayed in Feb 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Very nice and good big bath room. Enjoyed stay and so good sleep.
Response from Property: Thank you very much for using COCOSTAY Nishikawaguchi Ekimae. I am relieved to hear that you had a comfortable stay. We hope that you will choose our hotel again in the future. COCOSTAY Nishikawaguchi Ekimae.
Response from Property: Thank you for using COCOSTAY Nishikawaguchi Ekimae. Please use us again if you have a chance. COCOSTAY Nishikawaguchi Ekimae
Guest User
Double Room With Shared Bathroom
Stayed in Oct 2023
Other
1 review
4.5/5
Great
Posted on Oct 14, 2023
The journey was very enjoyable ❤️
Response from Property: Thank you very much for using COCOSTAY Nishikawaguchi Ekimae. I'm happy to be able to help you have a fun trip. I would be happy if we could meet again someday.COCOSTAY Nishikawaguchi Ekimae
Tokyo radio system
Double Room With Shared Bathroom
Stayed in Jun 2023
Couples
21 review
2.7/5
Posted on Jul 29, 2023
There are some adult shops around this hotel.
Response from Property: Thank you for using COCOSTAY Nishikawaguchi Ekimae. Our hotel is located in the downtown area in front of the station, and is very crowded with various shops. If you have another chance, please use it. COCOSTAY Nishikawaguchi Ekimae.
Tokyo radio system
Twin Room With Shared Bathroom
Stayed in Oct 2023
Couples
21 review
3.0/5
Posted on Oct 13, 2023
It's a good hotel.
Response from Property: Thank you very much for using COCOSTAY Nishikawaguchi Ekimae. I am glad to hear that you praised our hotel as a good hotel. We look forward to seeing you again.COCOSTAY Nishikawaguchi Ekimae
Guest User
Double Room With Shared Bathroom
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The hotel and the public bath are both great!!!
The front desk staff were also very polite
I would love to stay here again♪
There was also a relaxing space on the second floor
They also offered massages, so I was very satisfied
Original TextTranslated by Google
Response from Property: Thank you very much for using COCOSTAY Nishikawaguchi Ekimae. It seems that you had a comfortable stay at the hotel and that you have given us a perfect score. All of our staff are very happy. We will continue to strive to further improve our services, so we look forward to seeing you again. COCOSTAY Nishikawaguchi Ekimae.
IamName
Double Room With Shared Bathroom
Stayed in Oct 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Even though it's a shared bathroom, it's clean and convenient. I'll definitely stay there again. There are a lot of restaurants nearby.
Original TextTranslated by Google
Response from Property: Thank you for using COCOSTAY Nishikawaguchi Ekimae. Thank you for posting your comments. We will use this information for future operations. In front of COCOSTAY Nishikawaguchi Ekimae Station.
Guest User
Double Room With Shared Bathroom
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 31, 2024
The staff at the hotel counter were very friendly and helpful, and explained all the facilities very thoughtfully.
There are lots of great facilities to use ❤️❤️❤️
In particular, there are comfortable bathhouses and relaxing massage chairs, which made me enjoy my time in Tokyo. The most important thing is that they can cook and eat here, which makes me like it very much.
Original TextTranslated by Google
Response from Property: 非常感謝您使用 COCOSTAY 西川口站前。我們很高興聽到您喜歡我們的設施和員工提供的服務。感謝您的友好評論。
Anonymous User
Twin Room With Shared Bathroom
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The bathroom and toilet were shared, but they were very clean and close by so I didn't feel inconvenienced. There was also a water server and plenty of rental equipment!
Original TextTranslated by Google
Response from Property: この度はCOCOSTAY西川口駅前をご利用いただき誠にありがとうございます。バス・トイレ共用というスタイルはご不便をお掛け致しましたがご満足いただけるご宿泊が提供できましたようで安心いたしました。今後も工夫を凝らしながらより良い環境でお迎えできますよう取り組んでまいります。またのご来館をお待ち申し上げております。COCOSTAY西川口駅前。
Anxianglinbu
Double Room With Shared Bathroom
Stayed in Jul 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Very good, very good, very good
Original TextTranslated by Google
Response from Property: Thank you very much for using COCOSTAY Nishikawaguchi Station. We're glad to hear your review was very positive. Thank you for your post. COCOSTAY Nishikawaguchi Station front