Guest User
February 27, 2023
We spent our second New Year's Eve in the hotel and were disappointed this time! The rooms are still very good, but! It starts with parking, you pay for the underground car park and there are no spaces available, then an odyssey begins until you find a parking space, that is not OK. In the swimming pool, sunbeds are already taken in the morning even though no one has been lying on them for most of the day, there is no supervision. The food, it was simply not good, substandard for a 5 star hotel, on New Year's Eve the dessert buffet was announced that consisted of Berliners, no corn in the salad, I can't list everything. On New Year's Eve, the dining room was still empty, I asked a waiter if he could take a photo of my sweetheart and me, the comment "He doesn't have time now, but later". Something like that has never happened to me before, the young man had clearly missed his calling. I would like to add that otherwise we were served very well. I could say a lot more, including about the gentleman who was in charge there, but I won't, because if you have a position like that you should be a bit more diligent. Unfortunately the last time we were there was on New Year's Eve.
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