2-Star Hotels in Katoomba

Thoroughly enjoyed our stay! Stayed in the 2 share bunk room that was impeccably clean. All other facilities were up to the mark as well. The large communal kitchen made it easy to cook meals. Free washer - dryer made life easier as we ended up staying for longer. Everything you want to see in the BM is closely circled around this place : ) Big shout out to our friendly hosts!!

On arrival the place appeared rundown but not terribly bad. We arrived late and settled into a shared 4 bed dorm. We got lucky and it was just us to start. After an hour of sleep on a bed of rocks, a guest (who was called an annoyance by staff to me) was placed in our room. The gentleman was drunk and noisy upon arrival, up and down with all the lights on and off at least once an hour. This would have been fine except I was informed by an unapologetic and rude staff member the next day (hours after checking out) that there was a spare room he could have been placed in. Being in a shared dorm you expect other travellers, we ourselves had just driven for 15 hours from queensland. The first thing we were hoping to do upon arrival was shower, alas there was no towels to be found anywhere in the premises. And not for a lack of searching either as I searched both that night and the next morning before we left. The room was provided with a tiny electric space heater, which combined with a broken window and high ceilings, did nothing to keep any heat as we froze in our beds all night to the sound of our roommates jet plane snoring. The next morning we promptly checked ourselves out by 10am. Whilst we waited to see if any staff would show (in case you're wondering, they didnt), we shopped around online for a new hotel. Having found a new hotel who could get us in (and with a working shower) by 11am we sent a text to the property asking them to contact us. I prebooked 2 beds for 10 nights, of which we stayed for 1. None of which has been refunded, or acknowledged, after multiple attempts to contact the hostel I was told to take it up with booking.com from the rudest staff member I had yet to speak to. After following all the steps on booking.com I was ignored by the property for 10 days. In this time I have called and sent multiple messages to the property. I would not recommend my worst enemy stay with the conditions we were greeted with. I am yet to receive any communication from the hostel regarding my stay.

Set in a prime location of Blue Mountains, Alexandra Hotel puts everything the city has to offer just outside your doorstep. The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at Alexandra Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Discover all Blue Mountains has to offer by making Alexandra Hotel your base.

The hostel is near Blue Mountains National Park. There is a heater inside to keep warm Very recommended stay The staff was also very nice and would help recommend the climb trails The kitchen is so big that you can bring your own food

Jamie provided us with the best greeting we have ever had at check-in. He was warm and friendly on arrival and asked us did we know the area and were we looking for anything in particular. He then took the time to highlight the specific locations on a map that would be ideal for our photographic adventure. We arrived in the early evening and Jamie had the heater on in our room and the lights on for us and this was greatly appreciated on a cold Katoomba evening. The room was very clean and the bed was comfortable, The large bathroom was recently renovated with plenty of hot water in the shower. We wouldn't hesitate to stay here again and fully intend to do so in the future.

Brilliant for family friends getting together, the Staff are very friendly and exceptionally helpful front of house & back of house, Breakfast was fabulous, the chef was fantastic if you wanted fried eggs or extra hash browns it was no trouble. The rooms warm & cosy very clean, the lounge areas were spacious & warm with electric fireplaces great for board games, chilling out or afternoon nibbles & drinks . Would highly recommend The Metropole it's easy walking distance to cafes & bars and takes you back in time with old charm decor beautifully kept .We will be back and spreading the word

Motel location walking distance to the town. Free car park provided. The room was very clean. Receptionist was superfriendly.

Very good

During working hours, there is no one at the front desk, telephone contact, the room is not locked, the room has been reserved, and everything is smooth.

The good things. Really close to town and main Street. The best were comfortable enough and had the basic amenities you need. The not so good things . The motel (just like the town it self) was extremely dated. We went peak season so paid a fair penny but it was a bit over priced for its condition. It smelt if mould and wet, the carpets were stained and looked ruined. The shower had absolutely no pressure and was hard to wash in.