Guest User
November 1, 2023
The hotel is more like a complex which is in three. The original build which is the oldest near reception, rooms near the pool with the slides, and the new build rooms as per the photos. We were in room 311 which is the oldest part of the complex. We had a family room with a separate bedroom. Very spacious, very comfy large beds and a hot pressure shower. The staff were amazing, reception, bar, restaurant, and cleaning staff. Nothing was ever an issue. We watched some of the evening entertainment and enjoyable. The fire show is recommended. The food in the restaurant is a 10 out of 10. The hot food and puddings are just amazing, lots of choice, always something different. Some people have previously mentioned airplanes which is true. The north of the island to the east of the airport is under the airport approach. Does it cause you any issues? Not us, you might get 3 in 20 minutes but then nothing for hours. My son slipped getting out of the pool, fell, and banged his head. Reception staff came to offer 1st aid but it was beyond that. They arranged for the local medical center to come to us, unfortunately, his injury required a couple of stitches. Once we got back from the center, they contacted the pharmacy on our behalf and got his meds sent to us. We wanted to hire a car, reception called through to a company and got the car we wanted to be delivered to the hotel. My only criticism of the whole hotel is that in places it requires a tidy-up. Lick of paint here, pool grouting etc but nothing that would stop us coming back.