Hotel Crowne Imperial

Hotel Crowne Imperial Reviews

Hotel Crowne Imperial

Ganeshman Singh Path, Kuleshwor, Kathmandu, Bagmati, 44600, NepalView Hotel Details
Hotel Crowne Imperial
Hotel Crowne ImperialHotel Crowne ImperialHotel Crowne Imperial
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1 night

Hotel Crowne Imperial Guest Reviews

4.4/5
Very Good
65 review
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(65)
Positive reviews(62)
Reviews with photos/video(7)
Awesome stay(13)
Awesome rooms(6)
Friendly owner(6)
Clean and tidy(3)
Negative reviews(3)
Seng Aik Chuah
Deluxe Double Room
Stayed in Sep 2024
Solo travelers
1 review
4.5/5
Great
Posted on Sep 22, 2024
Great hotel at an amazing rate. The room is spacious and with bath tub as well. Facilities are great especially with a well-equipped gym.
Jammerto
Deluxe Double Room
Stayed in Jul 2024
Family
32 review
5.0/5
Outstanding
Posted on Jul 16, 2024
We have enjoyed our stay and the staff were professional. The drop off service can be improved but all in all we had a pleasant stay.
Guest User
Deluxe Double Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
This is the last hotel I stayed during my first business trip in Nepal. It is clean and service very nice, the room is well cleaned and towels and bathroom vs beds blankets all are highly standard clean . I feel comfortable here and happy . 13th floor have a nice place to have dinner . Happy to eat food of China type . Fruits are good and fresh . Top floor 15th also beautiful scenery. Very deserve to come and highly recommended. I admire the manager Shristi Manandhar, she is really an amazing manger for the hotel. We like her. Care about customer feeling and focus on improving hotel experience. Good job
6/7
Javhood
Deluxe Double Room
Stayed in May 2024
Travel with friends
10 review
4.5/5
Great
Posted on May 30, 2024
Took a short trip to Kathmandu for 3 nights and stayed at Crowne Imperial. One of the best hotels in Kathmandu without a question. The staff is very professional and friendly. Rooms are clean & the view is spectacular.They have halal food & the location is an added bonus.
John Vincent (JV)
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
24 review
3.5/5
Posted on Apr 11, 2024
New Hotel with Great Roof Top View, needs to improve. Room is nice, smells new, however bed sheet is completely new , itchy , it’s like just bought and not washed , direct to the bed or been there dusty for long time. Towel is dirty white, not convenient. Water is totally disappointed, Color yellow, un-filtered and smells. Need proper filtration. Massage, all is new, bed is sounding haha , no music , no aroma for 8k local currency, 1 hour, masseuse was good. Food some are great, some are tough. View is the best for this hotel, but they open only afternoon to 10.. if you are sunrise person , this hotel is not for you. Sun set was great. Staffs are friendly, however next visit should be more thoughtful on guiding guests, where is elevator, what are facilities and hotel can offer. Breakfast was fair, price is recommendable.
LIMBU
Deluxe Double Room
Stayed in Feb 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Feb 19, 2024
We love the customer service (staff were very polite ).We did enjoyed our breakfast and will recommend to others.Thank you !!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Couples
2 review
3.5/5
Posted on May 15, 2024
Nice one to stay with reasonable price
Niran
Deluxe Double Room
Stayed in May 2023
Couples
8 review
4.5/5
Great
Posted on May 28, 2023
Loved the hotel and very professional staffs, just a bit away from the city centre.
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our staff to be professional. We appreciate your feedback regarding the distance from the city center and hope it didn't inconvenience you too much. We look forward to welcoming you back on your next visit!
Harman Kashyap
Deluxe Double Room
Stayed in Mar 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 21, 2023
Everything is perfect. The location, room size, reception and house cleaning service. Very close to many prominent locations. Loved my stay, staff has a very polite nature. Best thing was ordering the refill water bottles in the room free of cost. Most hotels’s charge extra money for asking more than 2 bottles of water everyday. Will stay again for sure. 🙏
Response from Property: Thank you so much for your amazing review! We're thrilled that you enjoyed every aspect of your stay with us, from the location and room size to our services. We're delighted that our staff's polite nature added to your experience. Providing complimentary refill water bottles is our pleasure, and we're glad it made your stay more convenient. We can't wait to welcome you back on your next visit.
PRASAD007
Deluxe Single Room with City View
Stayed in Apr 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 29, 2023
One of the best hotel in Nepal. Mind blowing. I love it. 👋👋
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience at our hotel. We aim to provide the best service possible, and we're delighted that you loved your stay. We hope to have the pleasure of welcoming you back again soon!
Matthew
Deluxe Double Room
Stayed in May 2023
Travel with friends
1 review
1.7/5
Posted on May 7, 2023
Trying to add extra charges
Wuxiucai586
Deluxe Double Room
Stayed in Jun 2024
Business travelers
7 review
4.5/5
Great
Posted on Jun 29, 2024
The room is already very good for the local area, but it is incomparable to that in China. The sanitary environment is not bad. The mattress and bedding are of average quality. They are hard and uncomfortable. The quilt is also pilled.
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Vipassana Meditator
Deluxe Double Room
Stayed in Mar 2024
Solo travelers
23 review
4.7/5
Amazing
Posted on Mar 13, 2024
The hotel facilities are very comfortable, especially the service staff, who are very helpful, friendly, and have beautiful smiles😊. Every time I come to Kathmandu, this is the place. 👍👍
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shelley620
Three-Bedroom Apartment
Stayed in Jan 2024
Family
9 review
5.0/5
Outstanding
Posted on Jan 12, 2024
I am very satisfied with the hotel and the breakfast is also good, but it is a bit far from the city center.
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Shekhar G
Deluxe Double Room
Stayed in Sep 2022
Couples
1 review
3.7/5
Posted on Sep 6, 2022
Staff service was excellent. They were friendly and caring everywhere. However, the water was dirty! In Nepal, hotels with bathtubs are rare, so I checked the facilities and stayed here thinking that I could take a bath in the bathtub, but it was a shame that I couldn't. It is true that the water is often yellowish in Nepal, but it was the first time that the water was so bluish-black. It was a little scary to think that I was showering and washing my face with this water. When I inquired with the hotel, I was disappointed with the manager's reply that the tank was broken and there was no apology or compensation for it. Also, the breakfast was delicious, but the variety was small and the bread was hard.
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Response from Property: Thank you for sharing your feedback with us. We're truly sorry for the inconvenience you experienced during your stay. Your concerns about the water quality and the bathtub availability are valid, and we deeply regret that this impacted your experience. We'll investigate this matter immediately to ensure such issues are promptly resolved. Regarding the breakfast, we'll review our offerings to enhance both the variety and quality. Your feedback is invaluable, and we hope to have the opportunity to welcome you again and provide a much-improved experience.