Green Oriental Hotel (Kashgar Ancient City Scenic Area) Guest Reviews
4.6/5
Very Good
2149 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2149)
Positive reviews(2086)
Reviews with photos/video(456)
Delicious breakfast(352)
Convenient location(313)
Friendly front desk staff(166)
Would stay again(54)
Close to scenic area(35)
Awesome gym(14)
Loved the city views(13)
Easy to call taxis(12)
Negative reviews(63)
Guest User
Smart Queen Room
Stayed in Apr 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Apr 29, 2024
Excellent location, about 300m from the entrance to the ancient city of Kashgar and food avenue. Reception staff do not speak English but are helpful using a translation app like Bidu translate. Taxis are excellent to get about .
Hotel room and food excellent.
Response from Property: Thank you for sharing this detailed review! It seems like you had a very pleasant stay in Kashgar. The hotel's location is excellent, and while the staff may not speak English, using a translation app is a helpful solution. Your positive feedback on the hotel room and food is greatly appreciated. We hope you had a wonderful time in Kashgar and look forward to welcoming you back again!
ac5295
Smart Queen Room
Stayed in Apr 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Apr 27, 2024
If you’re looking for a hotel in a central area of Kashgar, this is it. It’s less than 1 block from one of the entrances to Ancient City. Seriously, just turn a corner and you’re there, next to some amazing Uyghur restaurants.
The room is pretty standard and includes everything you need. Breakfast was pretty lackluster — I went at 9am and all of the dishes were cold. Even the fried rice. Didn’t bother going for the rest of my stay since inexpensive local food is everywhere.
The hotel also offers free laundry machines (washer AND dryer) with free detergent. That was super useful since I was on a long solo backpacking trip.
Overall, great hotel for the price. Skip the breakfast and walk a few meters around the area and get some authentic Uyghur food instead.
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel and for sharing your experience and information about the local cuisine. We are glad that you are satisfied with the location and facilities of the hotel, and we appreciate your feedback regarding the temperature of the breakfast dishes. We will immediately provide training and make improvements to ensure better service quality and to prevent similar situations from happening again. The surrounding area offers a variety of delicious food and beautiful attractions, and we hope you will visit us again to give us the opportunity to provide you with a better stay experience. We look forward to your return visit!
Response from Property: You are the flowers blooming on each tree, and the swallows whispering in the beams. You are love, warmth and hope, you are April in the world. It is because of your care that Green Oriental becomes stronger!
Guest User
Smart Twin Room
Stayed in Jan 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Jan 27, 2023
pretty good
Response from Property: Everything in the world is like a book. I prefer you. I am willing to be a comma and stay at your feet to accompany you to spend every day happily! !
Guest User
Business Room (2 beds)
Stayed in Oct 2024
Travel with friends
47 review
4.6/5
Great
Posted on Oct 11, 2024
The location is very good, very close to Rainbow Alley, and the view room can also see the ancient city. The room facilities are OK, and the hygiene is also good, but the shower door creaks and the night light flickers all night. Parking is convenient and the breakfast is also good. The restaurant next to the hotel lobby is delicious.
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Response from Property: Thank you for your detailed feedback! We are glad that you are satisfied with the hotel's location, room with view, and breakfast. Being able to easily access Rainbow Lane and enjoy the scenery of the ancient city is a big advantage for us. At the same time, we are very sorry for the trouble caused by the sound of the shower door and the flickering night light. We will feedback these issues to the relevant teams and make rectifications as soon as possible to improve the guests' accommodation experience. Glad you also approved of the restaurant next to the lobby! I hope we can continue to provide you with quality service and look forward to your next visit! If you have other suggestions or needs, please feel free to contact us.
Youpomianhuatang
Business Queen Room
Stayed in Oct 2024
Family
11 review
4.5/5
Great
Posted on Oct 17, 2024
Not far from the ancient city, you can ride an electric scooter when going out, which is very convenient. There are places to eat around the hotel, ramen, baked buns, and pilaf are all delicious. The ancient city is very suitable for taking pictures!
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Chaojixiaopangpang
Business Queen Room
Stayed in Oct 2024
Travel with friends
83 review
5.0/5
Outstanding
Posted on Oct 8, 2024
After returning to Kashgar from Tashkurgan County, we stayed at Green Oriental Rainbow Lane Hotel. The main reason was that the hotel facilities and breakfast were good, it was very close to the ancient city, and it was only three minutes' walk to visit the ancient city. The parking was also good. In addition to the ground parking spaces, there was also an underground parking lot. During this trip, the hotel gave us yogurt and fruit plates for free twice (forgive me for eating the yogurt before taking the photo), and 4 bottles of free bottled water. The large bottle of charged bottled water was only 5 yuan (they are sold at 4.5 yuan to 5 yuan in the supermarket).
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Response from Property: Thank you for choosing to stay at Green Oriental Rainbow Lane Hotel again! We are glad to know that you are satisfied with the hotel facilities and breakfast, as well as the convenient location that allows you to easily go to the ancient city. We value the experience of every guest, and we are very happy to provide you with free yogurt, fruit plate and bottled water to make your stay more comfortable. Thank you again for your support and trust, and look forward to having more wonderful experiences when you come back next time! If you have any other needs or suggestions, please feel free to contact us!
Langlibaitiaojiang
Business Queen Room
Stayed in Oct 2024
Family
17 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Satisfied, good location, and very thoughtful service. The waiter was very friendly and took the initiative to inform us that there was a free laundry service. My family was very satisfied! In addition, the breakfast tasted good!
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Response from Property: Thank you for your feedback! We are glad that you are satisfied with our service and location. The friendliness and attentive service of our staff are what we always strive for. We will continue to provide excellent breakfast and look forward to your visit again! If you have any suggestions, please feel free to let us know!
mm~huhu
Business Queen Room
Stayed in Sep 2024
Couples
12 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Environment: The bathroom is separated into wet and dry areas and the space is acceptable.
Facilities: The pillows are very comfortable, better than those in other cities before, and help with sleep.
Food: The noodles for breakfast are delicious and rich in variety, and the cold dishes are also richer than others. There are 4-5 kinds of fruits, and the vegetable salads are always snapped up. It seems delicious, but it’s a pity that I didn’t eat it.
Service: I would also like to thank Miss Zar. It was my second stay. I consulted late on the day, but she finally helped me arrange a suitable room in the early morning. I feel that Zar’s patient service is good. I love her.
The attitude of other service staff is also very good. Sorry, I forgot to ask the name of another one.
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Response from Property: Thank you very much for sharing your stay experience in detail! We are glad that you are satisfied with the dry and wet separation design of the bathroom and the comfortable pillows. These details can really improve your sleep quality. You are also impressed by the rich selection of breakfast and the delicious noodles. Although it is a pity that I couldn't taste the salad, we will continue to work hard to provide more delicious choices. Thank you especially for your praise of the front desk lady. Her patient service made you feel warm, which is a great encouragement for us. We will also convey your good comments to other staff members and thank them for their efforts. I look forward to seeing you again and wish you all the best in your future journey!
Guest User
Business Queen Room
Stayed in Sep 2024
Family
16 review
4.2/5
Very Good
Posted on Sep 8, 2024
Facilities: A bit old, but comfortable enough, dry and wet separation, heated seat cushion in the bathroom, but I don't understand why the glass in the bathroom and shower is made transparent
Hygiene: Good, there are staff to clean every day, the staff on that day was very enthusiastic and proactive
Environment: It's really close to the ancient city, less than 50 meters downstairs is the snack street, there are also restaurants and convenience stores downstairs, very convenient, and it's also convenient to take a taxi
Service: In addition to the cleaning girl, the two masters who direct parking downstairs are also very good, there is an underground parking lot, but it's a bit narrow inside, the master also helps to direct and help with parking
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Response from Property: Dear guest, thank you for sharing your stay experience in detail! We are glad to know that you are satisfied with the comfort, cleanliness and convenient location of the hotel. We will take your feedback seriously so that we can better meet the needs of guests in future improvements. We also appreciate your praise for the cleaning staff and parking service. Our team is always committed to providing warm and thoughtful service to every guest, and it is our honor to help you. We look forward to seeing you again and wish you a pleasant journey!
Guest User
Business Queen Room
Stayed in Aug 2024
Couples
49 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The location is very good, located in the west of the ancient city, very close to the Internet celebrity Qianmenwanchuang, the breakfast is rich and varied, the room is very clean, spacious and bright, the service is good, and the living is comfortable. There is an underground parking space, which is suitable for people who travel long distances. It is worth recommending
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Anonymous User
Business Queen Room
Stayed in Aug 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on Sep 5, 2024
The reception was very welcoming, the room environment was good overall, and the most basic facilities were all there. It is very close to the old city of Kashgar, and several entrances can be reached on foot, which is very convenient
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Response from Property: Thank you for sharing your stay! We are glad to know that you are satisfied with the front desk service and the room environment. We are always committed to providing guests with a comfortable stay, and it is our honor to meet your needs. The convenient location of the hotel is indeed a big advantage for us, allowing you to easily access various entrances to the ancient city of Kashgar. Looking forward to seeing you again and wishing you a pleasant journey
Juanxiaoqian
Business Queen Room
Stayed in Aug 2024
Family
48 review
4.8/5
Amazing
Posted on Aug 11, 2024
My friend booked this hotel, so we booked it too. The hotel is right next to Seman Road, and the transportation is very convenient. There is a Xinjiang food restaurant downstairs, so we had our first meal downstairs. Because we arrived early, although it was not time to check in, the hotel lady was very considerate and asked us to have breakfast at 8 o'clock. The breakfast was very rich and delicious. Fruits and yogurt were also given to each room, and the overall feeling was very good.
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Zandian
Business Queen Room
Stayed in Jul 2024
Family
37 review
5.0/5
Outstanding
Posted on Aug 2, 2024
The hotel is about ten minutes' bike ride from the ancient city. It is clean and comfortable. Parking spaces are a bit tight, but fortunately the security guard will help arrange them. The hotel is very cost-effective and I am generally satisfied.
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Response from Property: Thank you very much for your feedback! We are glad to hear that you are satisfied with the location, hygiene and value for money of the hotel. We will try our best to provide convenient parking services for every guest to ensure that your stay experience is as smooth as possible. We look forward to seeing you again and wish you a wonderful journey! Thank you!
🍓huanhuan🍭🍰
Business Room (2 beds)
Stayed in Jul 2024
Family
20 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The location of the hotel is very good, right next to the ancient city. Go downstairs and turn left for 100 meters to see an entrance. You can directly visit the west side of the ancient city. You can quickly reach the mosque and Khan Bazar through it. There is a parking lot at the door of the hotel. After parking the car, the security guard immediately came to help with the luggage. After checking in, he also helped to take it upstairs. Thank you very much. The room is very clean, with dry and wet separation. You can see the scenery of the ancient city and the Kunlun Tower from the window sill of the room. The beef noodles for breakfast are good. In the morning, there are locals selling fruits downstairs of the hotel. They are very fresh. The ladies at the front desk are also very enthusiastic. I will choose this place next time I go to Kashgar
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Response from Property: Thank you very much for your detailed feedback and good review! We are glad that you are satisfied with the location of the hotel and the convenient entrance to the ancient city. It is really important for tourists to have easy access to the mosque and Khan Bazar. We are also glad that you are satisfied with our service, especially the enthusiastic help from the security guards and the front desk. At the same time, we are very pleased to know that you like the cleanliness of the room, the beef noodles for breakfast, and even the view of the ancient city from the window sill. We look forward to your visit to our hotel next time, and we will continue to work hard to provide you with a better service experience! Thank you again for your support and wish you a good day!