Wanda Yue, Kashgar Administration Center

After reading online reviews, I thought this hotel was good. I came to experience it and it turned out to be very good. The toiletries in the room are also relatively high-end. The room is clean and the facilities are complete. There is no odor. The staff are very enthusiastic and professional. The breakfast is buffet. The format and taste are very good. I am very satisfied with my stay. I will recommend it to other friends to stay in this hotel. I will give it a thumbs up and a thumbs up. It’s great value for money.

The hotel is about 25 minutes from the airport. After making a reservation in advance, the clerk contacted me to understand my hotel needs, which was very heart-warming. The location of the hotel is easy to find. After renting a car, you can follow the navigation to the hotel. Parking is free. The surrounding area is very new. There are restaurants and shops which are very convenient. The hotel is newly opened. The decoration style is very unique and novel. It starts as soon as you enter the gate. I couldn’t stop taking photos of all kinds, and the children also liked it very much. Manager Zhang’s service was very good. Knowing that I was bringing children, he specially arranged a parent-child room for me to experience. Thank you very much. The decoration style of the room is very simple and there is no peculiar smell. Extra slippers and toothbrushes are provided for the children. The quality is also very good. There is a gym and laundry room on the 3rd floor, which is really complete. I also went to experience the buffet breakfast in the morning. The time is from 8 to 11 o'clock. I didn't expect that it was still dark at 8 o'clock. The breakfast is buffet. Although the place is not big, it is rich enough. The snacks and dishes are very good. Well, there are also special plates for children. In short, the experience is very good, the current stay is also very cost-effective, and the photos are particularly good. I will choose this place again if I have the chance and recommend it to other friends who need to stay here.

The location of the hotel is easy to find and it's very new. It feels very unique as soon as you enter the lobby. There is a lobby bar where you can drink coffee or sit and work. Even computers are provided, which is very convenient. The room is very clean and tidy, and disposable supplies are fully equipped. The hair dryer is very useful, it’s from Leifen. The toiletries are all in large bottles and are Italian niche brands. They smell very good. The shampoo is my favorite. The dense bubbles make it very comfortable to clean. The room is also very large in size and very cost-effective. The staff are very friendly and say hello. The hotel is 6 kilometers away from the ancient city. It is very close and convenient for eating. There are also special Xinjiang dishes in the surrounding area. The key point is that it is very close to the place where you can apply for a border permit, and it takes about 10 minutes. Rich breakfast choices and high value for money👍

Traveling to Xinjiang, I was very satisfied with the hotel I stayed at at the end of the trip. In particular, the manager in the picture is very service-minded and responds promptly to guests' needs. After checking in, I asked if the hotel had a humidifier. I was told no. An hour later, one was delivered to me. He said that the manager bought it and it must be praised. For southerners, Xinjiang is too dry and a humidifier is a necessity. The hotel's decoration design is also very reasonable, especially the one-button flush next to the toilet, which is very convenient. The location of the hotel is a bit remote, on the edge of the city, and houses are being built opposite, so there is no view, but everything else is good.

The room was very clean and the front desk lady was very nice. I will stay here again next time.

It was already very late when we checked in, which was a really bad check-in experience. Problem 1: The toilet was clogged, so we went to the front desk and the service staff said they would send someone up. A security guard came 10 minutes later, took a look and said he was going to get the repair tools. It was already 2 a.m. when he came back and unblocked the toilet after 10 minutes. From a customer's perspective, the hotel's ability to handle emergencies is somewhat poor. I think that when something like this happens, the hotel should first choose to change the guest's room so that the guest can rest as soon as possible, and then arrange for someone to repair it. Question 2: There are not many types of breakfast, and the fried eggs are cold. I wanted a soft-boiled egg, but the service staff said that the fried eggs are all fried in advance. If I want a soft-boiled egg, I need to turn on the fire to preheat it and wait for 10 minutes. I was not willing to turn on the fire. In short, the hotel's reputation was affected by the way a few staff members handled the situation. I hope this comment can attract the attention of hotel executives or owners! Environment: OK, Facilities: Really need to be carefully repaired and maintained. A hotel needs everyone to take care of it.