Urba S Hotel (Kashi Administrative Approval Bureau Xiaoyalang Wetland Park Branch)

The hotel was very neat and clean.The staff was very friendly. Robot service was fantastic.We really enjoyed our stay.

I have stayed at other Campanile in China, Beijing and Shanghai and i love it so i choose this at Khasgar but i am disappointed with the amenities, breakfast, room and cleanliness. First they give us wrong type of room instead of superior room they given comfort room. I was asking what type of room on my room number, she just said it is correct room as staff given. When i show the room we got with the picture on the web, staff suddenly silent. There is no body lotion in the room, as i had experience at other Campanile. There is AC in the room but when we want to make room cold, staff said the AC only for warmer so what he offered was to open the window. Can you imagine? While we felt hot inside the room, but AC can only for warmer and at that time dust storm just happened so you can feel dust everywhere and can hear also people talking outside as window open. Along the corridor also dirty especially the area of lobby, restaurant, and lift. Breakfast only offered Chinese buffet, no coffee machine, no dessert, no yoghurt, no western food. I was really satisfied with breakfast at other Campanile.