Thousands of Miles Homestay (Kashgar Ancient City Branch)

Pretty clean and very affordable hostel, boss and people there are nice and helpful - there's also a friendly cute dog

Nice hostel, but there’s one employee who doesn’t want to work that spoils the impression of the hostel. I booked this hostel for a friend (Chinese) and myself (foreigner). We booked the beds online and immediately called the hostel to reserve two lower beds which they confirmed (I have back problems and need a lower bed). We arrived in the evening to be met by one employee (I’ll call him employee 1) who said that foreigners aren’t allowed although it’s very clearly stated on Trip that they are allowed. He then proceeds to call another employee (employee 2) who then checks us in without problems. We get then shown the room by employee 1 and there are only upper beds left. After saying that we reserved two bottom beds employee 1 says that the beds are taken on a first come first serve basis so bad luck for us and then walks away. Very rude and a complete disregard to a guest’s need We then have a talk to employee 2 and he provides a solution we are happy with! Employee 2 is a great guy who actually wants to work and make this hostel a better place and employee 1 is lazy as they come and should be fired (and perhaps work somewhere where he doesn’t need to be in a customer facing role). Apart from this, the hostel is small but clean and with a simple kitchen and living room. Not expensive either!