Mercure Kashgar Wanda Plaza Reviews

Great hotel in the city. Very clean and modern and located next to a new shopping mall with great access to restaurants and shops. The staff were incredibly friendly and helpful, in particular 小艾 who helped us on check in and was very attentive to our needs through the stay. Would absolutely recommend staying here to anyone visiting the city

Well, I was awoken at 10:15pm by the staff to confirm I was present in my room and gifted two waters and some fruit. I was then awoken again at 11:30pm by the staff and security at my door informing that the local authorities were in the lobby and would like to speak with me. I come to find out from the officers that the hotel had failed to input my name correctly into the local database based on my foreign passport. After a brief conversation, I was able to go back to bed for the 3rd time that evening at midnight. The next day I was plagued with a headache. The view was forgettable and the Japanese toilet smelled strange, but the shower was magnificent.

Hotel is very nice, we had little bet of waiting at the airport, for the peek up service was late but soon as we called the hotel and they apologize and ask as the take taxi to the hotel and reimburse the fair, which was very kind. girls at the reception Mireayi were very polite and quick with services and helpful, will recommend this hotel to our friends

Brand new hotel, well managed, up to the international chain level. The room is clean and tidy, and the breakfast is rich. The room structure is reasonable, the air is fresh, quiet, and the bed is comfortable. Recommended! By the way, I would like to praise the front desk Xiao Ai, who speaks fluent Mandarin, is warm and thoughtful, and very professional.

Xiao Ai at the front desk and her colleagues are great. The breakfast is delicious. The service and facilities are very good. Kashgar is really great.

Mire's service is very enthusiastic, check-in is fast, the facilities are complete, the room is clean and tidy, the surrounding area is convenient, and the self-service laundry room is very convenient. I am very satisfied

The hotel sales lady (Mi Re) is cheerful, enthusiastic and kind! Of course, she is also very professional at work! The front desk, room and catering staff are also very nice! I think it is a very cost-effective hotel in Kashgar! Recommended first choice! I will stay there next time!

The hotel is in a good location, with convenient shopping nearby. The room facilities are complete and clean. Miss Nure's service is professional and I am very satisfied. I will continue to book again.

I'm very satisfied with my stay. The facilities are new and clean. Xiaobu has a great work attitude.

The hotel is as good as always. It is the first choice for entertaining customers and business trips. The location is also good. The service of Mire is particularly warm and hospitable. The breakfast is delicious. The hotel room is clean and tidy, and the facilities are complete. I am very satisfied

Mire's service at the front desk was very enthusiastic. The room was clean, tidy and well-equipped. I was very satisfied.

It feels like the ceiling of Kashgar. The environment is very good, very clean, the service is also very good, the facilities are complete, the service staff gives people a feeling of being at home. The little Bu who received us was very enthusiastic and impressive! I went to play around these days and plan to come back here to live and play in two days!

The hotel service is very good. The front desk and the housekeeping staff are very enthusiastic to help me. The front desk Ike has a good service attitude. The room is also very clean and comfortable. The bed is also very comfortable. The toilet in the room is a smart toilet. The variety of breakfast is also very rich, including wontons, noodles, stir-fried dishes, cakes, etc. The taste is very good. I will definitely come again next time.

This Mercure Hotel is the best, most comfortable and cleanest hotel I stayed in during the 4 nights in Kashgar! The service staff's attitude is also surprisingly good, as if we are not in Kashgar! Especially the front desk Xiao Ai, who smiles very gently. At that time, the small refrigerator in the room smelled of durian, and she was very enthusiastic to help us change the refrigerator! When we checked in, knowing that it was our first time staying in Mercure, they also gave us two breakfasts. This service quality may be the best in Kashgar! There is nothing to say except satisfaction. I didn't know that Mercure was also under Huazhu before. Mercure will be one of my regular hotels in the future!