Guest User
April 9, 2025
Over such a long experience of vacationing in Turkey, we managed to encounter such a host, about whom many have a negative attitude towards vacationing in this beautiful country. Having read positive reviews, we decided to choose this place and upon arrival were very surprised. We enter tired from the road and see how the place for the refrigerator is empty and here is a slight shock, to which we are reassured, the refrigerator is on the first floor in the common area. We begin to look further, there is no stove for cooking either. We walked through the rooms, everything is in a rather poor condition. The owner deliberately deleted the photos with the presence of a refrigerator and stove, although the description contains information about their presence. And we cook ourselves in Kas, bought food + need to cook food for the child and then such a surprise. We were offered deep frying in the common area)) when we started talking to the owner, he turned on the one who does not understand and began to ask in a circle "when did I write this information on the site? I do not work with trip.com". In general, as soon as there was a smell of a refund, the negativity immediately began. We wanted to pay for a day so that the hotel would not be idle and go further, but the owner's greed has no limits. It was not in his interests to negotiate. In order not to spoil the vacation, we had to rent another place to stay, trip.com confirmed that the information was provided, but in fact there were no amenities. At the same time, they cannot make a refund. After 2 days of correspondence with the support service, we managed to return 2/3 of the amount in trip.com bonuses. I definitely do not recommend staying with such a host, situations can be different, but from the solutions they will offer you only to go far and for a long time. In the first one we met with Tsky, it is especially surprising that in Kas, where the most friendly people
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