Club Hotel Barbarossa

What a disappointment, on arrival the reception (entrance was very untidy and dirty) with a cat on the sideboard eating off of a plate from the restaurant) The receptionist was not concerned about this,, he proceeded to take us (my friend and myself) which we asked if he could help us with our luggage, as was not offered,. The room was fabulous in size with great looking beds and super quality bedding. We asked him to open the balcony door, he could not, he said he would get someone to attend to it, I went into the bathroom NO where to put tooth brush ect so small,,,,, after flushing the toilet, it stuck on flush and could not be released, my friend called the your receptionist who proceeded to come to the room and said we need to move rooms as the toilet and door could not be fixed, as they had already been reported and we were told that the parts had not been received to fix the problems, (WHY ALLOCATE A ROOM KNOWING THAT IT HAD ISSUES)? We moved rooms, same amazing view with fabulous mattresses and quality bedding, but still windows and bathroom were NOT clean,,,,,, Not to disappoint ourselves as we were only there for 2 nights, and wanted to make the most of the views and private swimming area,, Breakfast the next morning was a disaster,,,,, CATS everywhere, all the staff were playing with them then bringing food out to the display,,,,The CATS were so used to being inside the restaurant that each time a door was opened they jumped in,,,, as staff were sitting in a lounge area of the restaurant eating the breakfast as a guest and feeding the cats,,,,, the staff thought it was quite amusing that WE did not appreciate the animals were we eat,,,, We were offered room cleaning, on opening the door, there were 2 people a man and a women, one of them had been perspiring so bad the odor was so overpowering we said NO thank you,,,,,, On departure, the same young man was in the reception area NO smile, NO did you enjoy your stay, NO thank you for your custom, just will you fill in our customer service questionnaire,,,,,, we declined, OVERALL minus's,,,,,,, Service, Staff, Cleanliness, Quality of the Hotel (TERRIBLE) OVERALL plus's,,,,,, Location, VIEWS, private swimming area, Mattress's, QUALITY OF BEDDING Would I go back,,,,, NO, and I am an avid traveller of mature years,,,,Living in Turkey at the moment so aware of the way here,,,, BIG shame as I can imagine in the correct Management with the training of quality staff, the Hotel WOULD BE AMAZNING

The Barbarossa Hotel and Villas in Kas, Turkey is a Dream come true kind of place! For that Special one of a kind getaway you will find it to be a very friendly, welcoming, comfy, peaceful, relaxing, serene, picturesque place ~nestled ocean front terraced villas overlooking the majestic mountains and sea is delightful and also filled with lots of really fun things to do too...on property and off. Exploring surrounding places through the Hotel tour recommendations Include one of a kind boating, snorkeling, village and castle fortress exploration, local shopping, river rafting and wading, mud baths, waterfalls, open vehicle water cannon fights, local beaches - So much fun! Plus local food and shopping fun too...on property several salt water pools, open pillow bungalos for lounging, plenty of places to retreat and dine overlooking the ocean,. Take a morning swim or night dip before retreating. It has a couple bars, library, delicious breakfast and dinner buffets, on property stone ovens for the best Baked Pita you'll ever have! This is a Top of the line experience you won't want to miss! I Highly recommend it! One of the Best experiences I've ever had traveling. It was like my home away from home. I Loved every minute of it! There's also a resort market place and tailor made women's clothing store as well there. This is one for the books you will want to share with others...Truly a unique and well worth it place and experience I will always remember...It truly is heaven on earth! ~not to be missed! The town and people of Kas are a delight. Visit the ancient amphitheater where local performances take place or the marina at sunset and take a stroll in the town center, plenty of fun to be had!I am so Happy to have been able to experience all that I did while there! Thank you! Julie L Taylor, Hawaii~ Owner operator Sevki and staff were Amazing! Next time I plan on visiting their 2nd location in Alacati!

this was my family’s 4th time at this hotel and it was a big disappointment. The sea per usual was very nice and the limited options of food (although limited as mentioned) was delicious.. HOWEVER, they increased the number of guests they allow without increasing the number of staff. For example During breakfast it was impossible to find a tea glass and the line to get tea was over 15 mins long. My biggest complain is that at check out they tried to increase our agreed upon price by 2.5 times. We had the confirmation WRITTEN in our phone and even with that they treated us as if we were in the wrong. Finally they very disrespectfully said okay whatever but even then they charged us 4500TL more than agreed price. Not only they were in the wrong, their attitude was particularly disrespectful as well saying “dont come back here” to us. If anyone from the hotel management reaches out to me, i would be happy to provide picture evidence. I would not recommend this hotel with the current management.