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I am very happy to book this traditional Japanese hotel full of warmth. The hotel is very retro and has a sense of historical precipitation. It feels warm and warm when you walk in. It is a very traditional Japanese hotel. Although the alms are a bit dated, the environment is clean and the service staff is enthusiastic. The hotel is conveniently located at the end of the commercial street of the old Karuizawa. The hotel has its own hot spring, but we do n’t have time to soak, but we used the bathrobes and socks in the hotel because we do n’t know how to wear them. After talking to the front desk, they also called an elderly service staff to help We wore a yukata and tied a beautiful bow. We also dressed beautifully to eat their kaiseki dishes, which tasted great, but the girls really enjoyed the set meal, especially wearing kimono and tied It's too tight. Sleeping at night is also very quiet, quiet in the middle of the night, anyway, you will choose to stay next time. In addition, the autumn of Karuizawa is really beautiful!

The hotel's environment and services are very good. The only drawback is that there are too few restaurants. Guests who wanted to dine in the hotel were unable to get a seat for two consecutive nights. They could only go to the villagers' canteen or the Elm Terrace, and had to wait for a long time for a seat.

I Like the cleanliness of the hotel. Room is spacious. The front desk staff could communicate in English. Good if you drive there. Else, it’s a distance from the train station. St Paul church is just opposite of the hotel. There’s also a Japanese shin nearby. There are good bakery shops nearby for breakfast. We were there on 2 weekdays and there’s not many people and not many shops open. The restaurant next to it serves good pasta and pizza. We had our 2 dinners settled there. Karuizawa is a beautiful place. You may have a morning jog nearby and it’s so serene running around.

The food quality of the Spanish set dinner and breakfast was excellent and beyond our expectation. All the staff including front desk and restaurant were very friendly and hospitable. The location is convenient and walkable from bus station or to the shops, the rental of bicycles was included in the room rate. Many places are accessible by bicycles and kind of convenient to cycling around. The free flow drinks and snacks was a very kind gesture and face masks were very thoughtful room amenities for the dry weather. I would highly recommend this hotel and look forward to next visit soon.

The best hotel on this trip! Although not cheap, Karuizawa was also expensive, so it was really good value for money! The room is large and the facilities are complete! I want to refer to this decoration at home! The hotel place is also very good, not far from the station, take a taxi for 3 minutes, walk for 15 minutes. It is not difficult to push the box.

The design is very exquisite and elegant Very comfortable and well-equipped with bathtubs, stoves, etc.

The location is a little difficult to understand, but I think it's not bad because it's quietly built in a quiet area. The room was also very quiet and nice. (I can't hear the gayagaya in the next room at all. The parking lot was full, so it should have been crowded.) The width of the bed is quite narrow. (Sinner than a normal single. Bed size for long-term care) The bed mattress was good for an inn in this price range. The room fixtures were also well equipped. (If it's in place so far, I think it's better to display on the homepage that there are such things in the equipment in the room. There are also cheap inns in Karuizawa with quite a few equipment. On the other hand, if it is written properly, I think you don't have to bring unnecessary things!) There was a malicious trouble. When I went out to the outdoor bath at night and came back, the entrance to the inn was locked and closed outdoors. The front desk was usually unmanned and the front desk had an emergency contact number, so no one answered the phone even if I called that number. It was past 22:00 pm, so I was quite impatient whether I had already come home. When I called the representative phone such as a reservation, someone finally came out and unlocked it. .. I happened to have a cell phone and my cell phone battery remained, so I didn't have to spend the night in the car, but this is a trouble level that I should not do. If other guests at the hotel may accidentally close the key, I think they should at least put on an interphone. (There is also an intercom that does not require wiring and can be installed at a low price.) If you are a customer who cannot drive, at this time of year, it will also lead to freezing death. Isn't it necessary to have a little more sense of crisis? By the way, the key is usually 24 hours empty (there was no curfew). When I went out, I thought I would check if there was a curfew, but there was no extension phone at the reception, and I had to make an external phone call with my cell phone every time I checked, so I didn't check it because it was troublesome. I regretted that I left I have a memory. .. At least, why not install an extension phone or an intercom instead of letting the staff call at the receptionist use the customer's mobile phone? If a customer accidentally forgets his cell phone at home, it also leads to the fact that he cannot accept the reception. I think it's honest to rely on the operation that depends on the equipment brought by the customer.

The villa is in a very quiet villa group, and the air is very good. From Karuizawa Station, you can take the bus to Yukawa, and it takes less than 10 minutes to get off the bus. Or take the Nakakaruizawa one stop to Nakakaruizawa, and then walk for 17 minutes. This path is not recommended at night because it passes through an unlit alley and a cemetery. The hotel is almost entirely self-service, and you fold the mattresses and quilts yourself. Each room has a bathroom. When taking a bath, it is a public bathhouse. It is not possible for two people to wash together in the bathhouse. It is a bit crowded for three people. The hotel's nearest convenience store is a 10-minute walk away. The 711 here is open from 6 am to 11 pm. The Stone Church is 7 minutes away from the convenience store. The price/performance ratio is pretty good. Bicycles can be rented at the entrance of the hotel. Please confirm with the front desk for details.