It is very clean and tidy. The room has a separate Japanese-style room separated by a door, so that groups or families can still stay private when traveling. There are free public baths and they are very clean. There are towels and yukata. The public space is large and there is a large backyard. The view from the windows is very comfortable, especially when it snowed the night we stayed, the snow scene was beautiful. The room quality is nothing to say.
The service is also very good. We can pick you up and drop off at Nakakaruizawa Station on the day of check-in and check-out. The dishes will also be washed.
The only drawback is that the location is not very convenient. There are only restaurants nearby at Nakakaruizawa Station, Shuyu Town, and Hoshino Onsen, all of which take 15-20 minutes to walk. There is a 7-11 10 minutes away. There is a bus to Karuizawa Station, but it only runs once an hour. Another option is to walk to Nakakaruizawa and take the bus. Going skiing at the Prince Hotel takes about 45 minutes including transportation and walking. Also note that the train from Nakakaruizawa to Karuizawa also runs about once an hour.
Original TextTranslation provided by Google