Le Grand Karuizawa Hotel & Resort

The hotel is 15 minutes away from Karuizawa Station by car. There is a shuttle bus to the pick-up station. You can see the hotel pick-up area when you get off the elevator at the south exit of Karuizawa Station. Please pay attention to it. If you can't find it, you can only take a taxi. I arrived at 2 pm and checked in early. This is a large castle-style resort. My room has a small balcony and flowers are blooming in the courtyard. Although it is not a mountain view, it is not bad. Wendian and Wanping are no longer online in terms of management. It should have been a very good resort before. Now it is old and large in size, with low management level and average business. It feels like barely maintaining. I sat in the room and saw obvious dust everywhere. The hotel's sanitation is just acceptable on the surface and far from Japanese cleaning. It is not a problem of changing rooms. The room is old in color, and the board furniture is very old and low-end. A closer look shows that there is dust everywhere. I actually wiped the dust for half an hour in the Japanese hotel before I could sit down. The hotel has a beautiful environment with three chapels. The gardening is online. The roses are very well taken care of, but it is not the season. It is very pleasant to take a walk, with birds singing and flowers blooming. The hotel has two hot spring areas. The public hot spring has a coupon that allows you to have a drink at the restaurant next to it. Both hot springs are very good and worth soaking in. The dinner is Western food, which is excellent for the price. The breakfast buffet is average. If you don't include meals, you can eat soba noodles next to the public hot spring for dinner. There is also a cafe, but there is no food for breakfast, and there is no convenience store. The room facilities say that there is a safe in the closet, but it is not opened. The curtains are leaking a lot of light and wake up early. The tea bar on the second floor hot spring and the viewing terrace provides very poor things, especially the cappuccino made by the coffee machine splashing everywhere without milk and the coffee is also unpalatable. Check out at 11 o'clock. There is a shuttle bus to the station at 11:10. It's a pity that the surrounding environment is so good that it is much better than Indigo, but it is not well managed. This situation can only get worse and worse until it goes bankrupt.

Very good hotel with great service! Nowadays, few Japanese hotel bus drivers help guests with luggage. The hot springs are also very good and almost reserved. The Japanese-French food is very delicious and the room is also very large.