The Prince Karuizawa Reviews
The Prince Karuizawa
Karuizawa, Karuizawa, JapanView Hotel Details
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The Prince Karuizawa Guest Reviews
4.6/5
Great
51 review
Verified reviewsLocation4.3
Amenities4.5
Service4.8
Cleanliness4.7
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All Reviews(51)
Positive reviews(51)
Reviews with photos/video(18)
Awesome stay(20)
Friendly owner(14)
Loved the view(8)
Offers pick-up/drop-offs(5)
Guest User
Garden Twin Room Non Smoking
Stayed in Jan 2024
Family
4 review
Great
Posted on Jan 31, 2024
Very spacious hotel with Ski facilities, hot springs and shopping mall. Very good for ski area for beginner, kids and family.
NC8891
Executive Twin Room Non Smoking
Stayed in Dec 2023
Family
9 review
Very Good
Posted on Dec 27, 2023
The hotel is located quite far from Karuizawa JR station. There is a pickup bus service every half an hour outside the south exit of the station.
However the bus is very small and can be quite full at times, causing people to rush onto the bus. It would be better if the hotel could set up a better queue-up system or adjust the frequency of the pickup bus service.
By the way you can deposit luggage at the customer centre next to the pickup bus stop and have them transferred to the hotel for you. I thought the hotel did not advertise the service enough as it is very useful and effective in creating more passenger space in the pickup bus.
Breakfast at the hotel is not buffet style, so went to the Prince Karuizawa West hotel to have breakfast instead.
During non-peak hours the hotel offers individual transportation for free so that is definitely a plus.
The Momiji hot spring is definitely a must-visit. Clean, modern, hygienic, exactly what I look for in a hot spring.
Overall service is excellent.
Jolly
Superior Twin Room Non Smoking
Stayed in Jan 2024
Solo travelers
17 review
Outstanding
Posted on Feb 26, 2024
Spacious room, and great Onsen.
Onsen is a bit far, as it needs a shuttle.
angelyu_97
Garden Twin Room Non Smoking
Stayed in Feb 2023
Family
2 review
Amazing
Posted on Feb 8, 2023
Stayed here mainly for skiing ⛷ and it was the best choice. You can take shuttle to go to the rental spot, shopping mall and metro station. You can even enjoy momiji onsen and the onsen at the west hotel after skiing, totally worth it. Highly recommend.
Sky Holidays
Superior Twin Room Non Smoking
Stayed in May 2024
Couples
3 review
Outstanding
Posted on May 19, 2024
Very nice hotel . Good location
Guest User
Garden Twin Room Non Smoking
Stayed in Dec 2023
Family
9 review
Amazing
Posted on Jan 12, 2024
Awesome location and close to the outlets.
Guest User
Garden Twin Room Non Smoking
Stayed in Jun 2023
Solo travelers
1 review
Very Good
Posted on Jun 11, 2023
Good service and nice scenic view, but need to take shuttle for hot spring
Rebecca
Garden Twin Room (Smoking)
Stayed in Jan 2023
Friends
8 review
Outstanding
Posted on Jan 7, 2023
Nice hotel, good transportation connections to other places. Room is bigger than expected
plslily
Superior Twin Room Non Smoking
Stayed in Jun 2022
Couples
64 review
Outstanding
Posted on Jun 10, 2022
nice hotel and feel good, i will go again and suggest my friend too
Guest User
Garden Twin Room Non Smoking
Stayed in Dec 2022
Friends
2 review
Outstanding
Posted on Mar 16, 2023
Want to go again
Kuromipo
Garden Twin Room Non Smoking
Stayed in Apr 2024
Family
5 review
Outstanding
Posted on Apr 14, 2024
The service staff of the hotel🏨 are very polite.
Because I don’t understand Japanese.
We all use translation apps to communicate with them.
Because Karuizawa Prince Hotel has too many rooms.
So we searched for nearly an hour.
We asked the locals and she took us to the shuttle bus 🚌
The locals are really enthusiastic and know what we don't understand.
She took us there directly. Thank you very much to her!
We took the shuttle bus to the hotel.
Only then did I know where we were staying this time
Karuizawa Prince Hotel is on the mountain.
Some people feel helpless.
Because I stayed in another Prince Hotel before which was close to the Outlet.
(You can walk to the outlet from the hotel without taking the shuttle bus)
Except for the location, everything else is very satisfactory.
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6/9
Anonymous User
Garden Twin Room Non Smoking
Stayed in Apr 2024
Family
21 review
Very Good
Posted on Apr 2, 2024
The room is very large, with an open tea room. The location is a bit out of the way, but it didn't affect us by driving ourselves. We arrived at 10 o'clock in the evening. The front desk service is very good. Guest parking is 1,000 yen for 24 hours. It would be better if it was free!
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Diamond0840
Superior Twin Room Non Smoking
Stayed in Feb 2024
Couples
8 review
Amazing
Posted on Mar 15, 2024
The hotel environment is very good, the receptionist is polite and has a good attitude
There is a shuttle bus to and from the ski resort and shopping mall, which is very convenient
The scenery is beautiful, it’s beautiful when it snows
Highly recommended to stay
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lamvy
Garden Twin Room Non Smoking
Stayed in Feb 2024
Family
131 review
Outstanding
Posted on Mar 7, 2024
An incomparable place, Karuizawa, super fun, very good skiing, the entire ski resort and several surrounding hotels belong to the Prince Hotel, Prince West is more convenient, you can actually take the free shuttle bus to the hot springs Ski resorts etc. Very nice experience.
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6/7
Guest User
Garden Twin Room Non Smoking
Stayed in Feb 2024
Family
15 review
Outstanding
Posted on Feb 11, 2024
In the past ten years, except during the epidemic period, we will come to Karuizawa Prince Hotel. The East Prince Hotel is close to the ski resort (with hot springs), the West Prince Hotel is relatively new (except for the cabins, and the transportation is further away. There are hot springs), and the Prince Hotel has a good view but is the farthest from the outlet (disadvantages: it is far and cannot be walked to For Ole, you have to go to Higashioji or Nishioji for hot springs; advantages: the service center in front of the station can help transport your luggage to the hotel, and you can also send it to the station service center when you leave the hotel (not available in Higashioji and Nishioji, you have to take the pickup bus yourself) Transport yourself), the lobby bar is free.
The hotel service, whether it's the front desk, bar, or cleaning staff, is very, very good. This time we also caught up with the heavy snow warning and it snowed heavily. The hotel also ensured the operation of pickup buses in the area, giving tourists a very good travel experience. Thank you so much!
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