To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.6
Service3.6
Cleanliness3.6
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All reviews(26)
Positive reviews(2)
Negative reviews(3)
Guest User
Stayed in 10. 2023
Couples
4.0/5
Very Good
Posted on 2.10.2023
I was a bit concerned about my booking as there are one out two negative comments about this place but soon after I arrived I realised that those, like mine are personal opinions. I was pleasantly surprised by my stay, the room was very spacious and the bathroom was perfectly compact. Within 5 minutes of being inside the room I heard the first tram.. my first thought was, “Great!! No sleep!” - how wrong was I, when it was finally time for me to go to sleep I found myself out cold and most likely snoring. I had an absolutely amazing sleep, that bed was so comfortable! Next morning I woke fully refreshed and to the sound of a tram. Now for the compact bathroom…. Had everything I needed… great shower and you can probably work the rest out for yourself! Breakfast was on the same floor and seemed to be miles away, I didn’t appreciate the size of the hotel! Breakfast was great, fresh buffet which was well stocked, tasty.. in fact I made 2 visits to the buffet. Coffee came out of a machine and very nice also! Everything about my stay was very good, it was my first time to Karlsruhe, but have drive past it so many times. One of two minor issues experienced… hair dryer not working.. more of an issue for the wife and cosmetically the room was a little tired. Hope to return soon for another stay to explore what Karlsruhe has to offer.
Guest User
Stayed in 5. 2022
Business travelers
1.0/5
Posted on 12.5.2022
Impersonal check-in, worst experience ever. The machine did not recognise the reservation code, did recognise de reservation name but then said it could not find the reservation whereas the reservation name and dates were shown on the screen. The tel number in the lobby did not respond for minutes. We finally reached a person (!) by the phone number on the website, and after more than 30' finally could get the key to the room. They are in the hospitality business, without a total lack of human presence on site. Furthermore, there were building works on the 4th floor, with cables and wires hanging out of the ceiling - this is unsafe !
Guest User
Stayed in 2. 2024
Other
1.0/5
Posted on 23.2.2024
Achtung: bei Buchung über die Website wird direkt ohne Stornierung angezeigt. Der Hotelbetreiber besteht auf Buchung. Rücktritt ausgeschlossen.buchung über schweizer Portal: Geld ist weg!!! Das Zimmer wird dann weitervermittelt. So kann man auch zu Geld kommen. Angebote mit Vorsicht zu genießen
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Guest User
Stayed in 12. 2023
Travel with friends
3.0/5
Posted on 10.12.2023
Die Lobby ist grausam, da überlegt man doch noch schnell umzubuchen. Die Zimmer sind in Ordnung, sauber und modern. Es ist sehr laut und sehr sehr hellhörig. Der erste der auf dem Gang unterwegs ist, weckt alle anderen automatisch mit. Für eine Nacht durchaus in Ordnung, aber dann war es das auch.
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Guest User
Stayed in 9. 2021
Business travelers
1.0/5
Posted on 16.9.2021
Wir hatten zwei Zimmer Anfangen September 2021 für eine Nacht gebucht - inkl. Frühstück für je 89,- €. Allein die Ankunft gestaltete sich schwierig - Die Parkgarage hat nur vereinzelt Garagen für das Hotel, und das nur Duplexgaragen mit einer maximalen Höhe von 150 cm, so dass wir nach dem Einfahren gleich wieder ausfuhren. Unser Auto ist 152 hoch. Die Rezeption gibt es eigentlich nicht - nur einen Automaten. Personal war nicht gesehen. Man muss elektronisch mit Kreditkarte einchecken, um den Schlüssel zu bekommen. Zimmer waren schmutzig. Süsslicher, unangenehmer Geruch auf den Gängen. Frühstücksraum war mit Holzverschalg zugenagelt. Fazit: Nie wieder!! Finger weg von diesem Hotel!