Stará Louka, 360 01 Karlovy Vary 1, Karlovy Vary, Carlsbad area, 360 01, Czech RepublicView Hotel Details
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Hotel Palacky Guest Reviews
3.8/5
Good
11 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service3.8
Cleanliness3.8
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All reviews(11)
Positive reviews(10)
Reviews with photos/video(5)
Negative reviews(1)
NataliaVale
Superior Double Room with Colonnade View
Stayed in Aug 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Beautiful view from my room. The room itself was big and clean. Very outdated furniture. Friendly and helpful receptionist, good breakfast;)
6/8
M. X.
Single Room
Stayed in Jul 2023
Solo travelers
4 review
4.5/5
Great
Posted on Jul 26, 2023
Nice hotel in general. Maybe the facilities are kind of old, but at least they are clean.
Guest User
Double or Twin Room
Stayed in Apr 2023
Couples
14 review
4.0/5
Very Good
Posted on May 1, 2023
The hotel is old, the building and the furniture need to be renovated. However, the staff were very nice. Breakfast is decent considering the hotel rent.
Kerstin
Double or Twin Room
Stayed in Jul 2024
Couples
1 review
4.2/5
Very Good
Posted on Jul 17, 2024
Hotel Palacky impresses with its unique location in the middle of the old town of Karlovy Vary. We had a nice room with everything you need and the furnishings were functional. The breakfast is good, offers variety and is plentiful at the self-service buffet. We felt very comfortable in this hotel and would be happy to come back.
Preservation measures required in terms of window renovation, these urgently need to be refurbished.
Thank you to the team at Hotel Palacky
Frank and Kerstin Müller
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Guest User
Superior Double Room with Colonnade View
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 7, 2024
We often stay at this hotel.
Everything is always great.
Breakfast is good.
The staff is welcoming and friendly.
Thank you!
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Armin Harsdorff
Superior Double Room with Colonnade View
Stayed in Jul 2024
Couples
1 review
4.5/5
Great
Posted on Jul 24, 2024
Idealer Startpunkt für Ausflüge in die herrliche Umgebung
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Guest User
Stayed in Aug 2024
Solo travelers
5.0/5
Outstanding
Posted on Aug 4, 2024
Beautiful view from my room. Straight to the central walking street. A bit noisy in the early morning.The room itself was big and clean. However, the furniture was really outdated. Friendly and helpful receptionist, good breakfast;)Thank you!!
Guest User
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Jul 19, 2023
A beautiful historical building. The facility is very clean and comfortable. Free Wi-Fi. The bathroom had everything you need. The hotel is in the center of the city, in the main street, despite that, a very quiet and pleasant street. The room is nicely furnished and has all the basic facilities.
Guest User
Stayed in Feb 2023
Family
4.0/5
Very Good
Posted on Feb 21, 2023
I didn't stay at the hotel but we went to eat. The best place to eat and the best pablova I've ever had, everyone says the same. 100% recommended the restaurant. The people who served us were super nice and friendly. I would return without a doubt
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Guest User
Stayed in Feb 2023
Other
3.0/5
Posted on Feb 17, 2023
We were looking for a dog-friendly hotel, which often limits the choice a bit. The main features of the Hotel Palacky were the location and the value for money. The hotel is in a fantastic location right on Stará Louka, the "promenade" of Karlovy Vary. Both the famous colonnades and the entrance to the cable car towards the "Diana" lookout tower are almost around the corner. Surprisingly, I was able to sleep very well in the beds and cannot agree with the complaints, at least on this point. Now to the points that unfortunately attracted negative attention: the reception was not manned at check-in, our key was on the counter together with an information letter - this is uncomplicated, but everyone could simply come in and "move into" our booked room. since nothing had to be shown or checked (as well?!). The room itself was large with an additional hallway and separate bathroom and toilet - which I personally find very convenient. Unfortunately the room was not cleaned during the whole stay. You don't have to do a big cleaning every day, after all you don't do that at home either. I also find the daily change of towels unnecessary. But if you have a dog with you and the entire room is carpeted, a little vacuuming would have been appreciated. The garbage should also be emptied, because there was only one small hygiene bucket in the toilet for the entire room - everything that accumulated in waste had to be disposed of there. The supply of toilet paper should also be checked once in a while and refilled if necessary. We found a fairly large crack in the window pane of our room - dangerous and unsightly! However, what was cleaned every day was the restaurant which is located in the hotel. There was vacuumed daily at breakfast time, so that you were always exposed to the noise during the meal, since the restaurant - with an open ceiling - is located directly under the breakfast room. It goes without saying that it is commendable and also acceptable that vacuuming is done every day, but I wonder whether this can be discussed and planned differently. Breakfast was until 10 a.m. - maybe you can do other activities first and vacuum from 10 a.m.? Due to the room layout of the house, one inevitably gets the impression that vacuuming is carried out right next to the dining table. The breakfast was okay, you shouldn't expect luxury in this price and hotel category. There was enough choice, it was always refilled and you were full - at home I don't have 5 types of bread in stock, which I serve every day. However, a little more choice of fruit would have been nice (there were apples every day, but nothing more). Unfortunately, there is no hotel parking lot - you should
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Guest User
Stayed in Feb 2022
Travel with friends
1.0/5
Posted on Feb 28, 2022
Never again!!!!!! Were eating with 9 people and the billing was done without a receipt. When we paid, we counted it again and realized that the price must have been way too high. When we asked for the receipt, we noticed that the waiter had cheated us. We were cheated by almost 20 €! cheek! Never again!!!!!