Guest User
October 15, 2023
If you are British give this Hotel a miss. Also if you have any mobility challenges-give this hotel a miss. No way this Hotel is 5 stars One staff member on reception was courteous - female Male receptionist met us when we arrived- rude as heck- not helpful at all- we forgot our print out but had all information on the app on our phone- he said it meant nothing to him and he couldnt help us- wouldn’t let us use the printer - another man from the back came out took a pic off our phone and printed it from his phone and gave it to the rude receptionist- simple solution unless u were the receptionist-this took an hour 😡 No hotel information given, re towels toilets anything-just room key n lifts there Horrible man Pool is not for anyone with mobility issues-only had typical ladder no sloping steps-if steps are an issue for you forget going to the beach- steep stairs to the tunnel. Food ok-edible but they do rehash the precious days food- eg meat kebabs would be turned into meatballs nxt day Breakfast awful dont bother When we were there a group of lads created problems - v v drunk, using kiddy pool wall to jump off, kept falling over drunk, giving entertainers trouble by interrupting and trying take over- Hotel were aware but did nothing- another hotel Member called police as the lad became violent toward them- Entertainment is ok Cocktails are awful-from a bottle and just syrup-you can only get beer at beach bar, nothing else Restaurant staff , cleaning staff and Ooma who makes flat breads are the saving grave of this hotel Do not recommend- on the beach should remove it as an option to uk