Guide Hotel-Kaohsiung Liuhe

God service Elendige senge på det første værelse. Vi blev opgraderet efter at have klaget vores nød efter første nat.

When I returned to the room on the second day, it was still the same as the previous day, and it was dirty because it had not been cleaned, replenished mineral water, changed towels, replenished toilet paper, or cleaned the washbasin.

Not so good hotel due to refuse to change room!

Air conditioner is not workable. The sound insulation is very poorly. The refrigerator is cold . Housekeepers is helpful

When I first arrive, there was this bad smell all over the hotel lobby. And when I was checking in, the three male staff did not greet me or anything and I stood there for 10 second until they noticed me.The staff who checked me in was RUDE. He was only asking me for confirmation letter and I gave him my passport and he refused to take it and keep asking me to show him the confirmation letter until I voiced out louder to him to check my passport. What kind of service is this? I do work in hotel reception and the standard procedure is at least registering your guest with their identity instead of asking for confirmation letter in the first place. The hotel AC is horrible. I had to call the reception and to the ENG staff to look. The ENG staff told me to wait for 2 hrs until the AC runs thou the room. I waited for 30 mins and still not colder, only hotter and hotter to get. I paid for early check in and what you guys gave me was a room facing the sun. Couldn’t you have me move to the other side??? The reception really need to train up.