Country Inn & Suites by Radisson, Kansas City at Village West, KS

The hotel was under renovation, however no where on their website or ******* was that mentioned. Our stay was a Monday-Wednesday. There were holes in the ceiling with exposed wires hanging out of them. There were piles of drywall dust that were swept into corners, that were never cleaned up the entire stay. The carpets were dusty. They did most of their construction from 4pm-8pm while we were in our rooms. It was a very hard stay.

Hotel is being remodeled(?) Stay was decent but certainly not worth the price. Bought candy bar from the little shop and it was old and turning white/ moldy. They did replace it for me. Breakfast was just ok. Just unimpressed.

Staff was friendly and accomidating. Ample parking near room. Parking lot does need pot holes and cracks fixed

Door was locked upon arrival. No working elevator from what we were told had been traveling flying all day only needed a shower and sleep before driving 3 hours home. Hotel or motel was dirty , dresser in room was broken, white sheets where yellow.

The staff was not the very friendly. They refuse to let anyone check in early. The lobby was packed up until 3pm waiting for check-in. The halls were filled with people renovating. Three rooms were decent, but I will not stay here again.

We were surprised at how dirty and rundown this property was. We knew it wasn’t the Ritz, but we could not stay the night at this hotel. Starting at the elevator, the faux wood trim was damaged and the floor and walls were dirty. The hallway to the room had dirty carpet. Once in the room, there were cleanliness issues in the bathroom, the carpet in the room, etc. the mattress was very old, sallowed out, and stained. (Yes, I checked under the sheets for critters at this place!). We could not stay and turned the keys in to the desk. The staff was polite but all we got when we stated the reason we were leaving (politely) after 30 minutes of being there was, “okay, thank you”. No offer of refund or anything. Fortunately we found an excellent (very clean) hotel nearby.

Friendly staff but older hotel and unfortunately the room reeked of cigarette smoke even though it was non-smoking.

On the second day of our stay, other guests were accidentally assigned and given access to our hotel room. This made for a very awkward interaction when these guests walked into my partner and I. My partner has seen things online about individuals gaining access to hotel rooms and then abducting those who are inside which led to a very uncomfortable rest of our stay.

For anyone heading to a Sporting KC match, this is a good choice for a hotel. We could see the stadium from our 3rd story room, and we were only a five-minute walk from the Legends shopping area. We did not need our car the whole weekend once we were parked at the hotel.