Hotels Near Central Baptist Church in Kansas City

I was close to changing hotels prior to staying based on poor reviews, but decided because of the location we could deal with any issues that may have been unsatisfactory. Good thing we kept our reservations here as their wasn't anything unsatisfactory about the trip. The front desk team was very nice and quick to get more towels or anything needed. The Shower was amazing which consistently stayed hot and high water pressure for 4 of us to use back to back. The location is very convenient to all of the downtown activities. They have a shuffleboard table in the lobby that we played often. We went to the PS Speakeasy in the basement of the hotel that was nice. The Restaurant located on site was easy to get drinks at. Valet parking is $30-$35, but we self parked at the garage next door for $18 and easy to get to. The only comment I would make is I wish they had a pantry as we had $30 F&B credit per day, but did not get to use a days worth based on our flight schedule, it would have been nice to use it.

Darrell (shuttle driver) was the highlight of the stay. He was very personable, energetic and made our whole party feel welcome. The front desk team coud take some notes on hospitality from Darrell. The hotel is centrally located but the building is a little dated.

Parking in the underground parking lot is very convenient. Talk to the front desk when you check out. There is no charge when you leave the garage. The hotel lobby is not bad, the rooms are relatively old, but the hotels in the central cities of the United States are almost not old. The room was quite large, the air conditioning was very noisy, and when it didn't stop, the cold wind was blown for a while and the hot wind was blown for a while. I booked a room with breakfast, but at the end of the day breakfast was still charged separately, and I was drunk. The quality of reception staff at the reception varies, and there are a few female receptionists who come here for a while, business operations are unskilled, and their attitudes are very general.

room was gorgeous and hotel was near everything so booking and Uber for a drunken night around downtown KC was $10-$15 a ride. Front desk only had one person so that was not very efficient especially if that one person had to step away, you’d be standing at the check in for a while waiting, another downside was pool was rarely open. There wasn’t really any structured swim hours just an ‘out of service’ sign on the door every other hour.

Good, good, good, good, good, good Hotel parking: free parking spaces available Hotel room type: Very large, similar to an executive suite. The decoration is also very exquisite. Hotel front desk: Very nice and polite

A more comfortable hotel in the area

Great. Really clean and quiet and the bed was super comfy. The only thing was there was the hot water wasn’t working but that’s okay: extra fresh

We are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on