Hotels Near Autumn Trail in Kansas City

It was nice great view of pool, close to food and quick trip! Recommend!

Great. Really clean and quiet and the bed was super comfy. The only thing was there was the hot water wasn’t working but that’s okay: extra fresh

I was close to changing hotels prior to staying based on poor reviews, but decided because of the location we could deal with any issues that may have been unsatisfactory. Good thing we kept our reservations here as their wasn't anything unsatisfactory about the trip. The front desk team was very nice and quick to get more towels or anything needed. The Shower was amazing which consistently stayed hot and high water pressure for 4 of us to use back to back. The location is very convenient to all of the downtown activities. They have a shuffleboard table in the lobby that we played often. We went to the PS Speakeasy in the basement of the hotel that was nice. The Restaurant located on site was easy to get drinks at. Valet parking is $30-$35, but we self parked at the garage next door for $18 and easy to get to. The only comment I would make is I wish they had a pantry as we had $30 F&B credit per day, but did not get to use a days worth based on our flight schedule, it would have been nice to use it.

Darrell (shuttle driver) was the highlight of the stay. He was very personable, energetic and made our whole party feel welcome. The front desk team coud take some notes on hospitality from Darrell. The hotel is centrally located but the building is a little dated.

Very satisfied with the stay, the hotel has just been renovated, about 5-10 minutes walk from the union station, turn left from the station gate and turn left, you can see it from afar, very conspicuous. The front desk is on the 2nd floor. If the night arrives too late, you need to press the intercom outside the main entrance of the 1st floor to let the front desk open. A few front desks are very welcoming, not a super metropolis hotel is not the same. Breakfast is similar to other hotels, that is, many things need to be heated by themselves, which is very interesting. There is also a canteen at the front desk, and snacks are big. My room is equipped with a microwave and a large fridge. The windows in the room need to be opened before the main power switch of the door is opened. When I left, let the front desk help me find the rental, and the rental fee was reasonable, very good.

We are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on

Good, good, good, good, good, good Hotel parking: free parking spaces available Hotel room type: Very large, similar to an executive suite. The decoration is also very exquisite. Hotel front desk: Very nice and polite

A more comfortable hotel in the area

The room is big, there is a creek next to the hotel, you can walk along the river. There is free breakfast and parking lot, and it is relatively close to the highway and costco, so it is convenient to travel.